Billion Automotive ยท 3 weeks ago
JR IT System Administrator (Sioux Falls, SD)
Sioux Falls, SD
Full-time
Onsite
Entry Level
1+ years expBillion Automotive is seeking a Junior IT System Administrator responsible for implementing and supporting technology infrastructure. The role involves diagnosing issues, providing help desk support, and maintaining IT operations.
Automotive
Responsibilities
Diagnose and resolve issues related to technical difficulties with hardware, software, and the network
Monitor daily IT operations and respond to any alerts
Install and configure new servers, workstations, and other IT equipment
Communicate plan, progress, and issues in a timely manner
Keep detailed ticket notes throughout the lifecycle of the issue
Develop and maintain technical documentation of systems and network
Track, prioritize and document requests using an IT support request system
Actively contribute to ongoing process improvement
Maintain strict confidentiality
Performs other duties or special projects as assigned
Qualification
Required
Associate degree or higher
1+ years customer support/help desk experience
Ability and desire to provide excellent customer service to internal customers
Strong communication, interpersonal, and analytical skills
Ability to work independently and in a dynamic environment
Preferred
MS Windows operating systems and applications
Active Directory
VMware
Networking fundamentals
Information security
Benefits
Health
Dental
Vision
Life
Disability insurance
401(K) with employer match
Paid Time Off (PTO)
Paid Holidays
Employee Discounts
Employee Assistance Program
Opportunities to grow and advance in your career
Company
Billion Automotive
Billion Automotive is a car dealership specializing in Chevrolet, Chrysler, Toyota, and Nissan vehicles in Sioux Falls and Iowa City.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase