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Marriott International · 2 weeks ago

FLEX Senior Manager, Deployment Edge Cases + New Openings, CALA

Bethesda, MD

Full-time

Hybrid

Senior Level, Lead/Staff

$48.26/hr - $65.19/hr

8+ years exp

Marriott International is the world’s largest hotel company, and they are seeking a FLEX Senior Manager for Deployment Edge Cases and New Openings in the Caribbean and Latin America (CALA). This role is responsible for driving the strategy and execution of technology transformation efforts, specifically for edge case hotels and new openings, while collaborating with various teams to ensure successful deployment and readiness.

LeisureTourismTravel

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Support the CALA Deployment Lead and Team as well as the BTO HQ Sr. Director Edge Cases, New Openings/Transitions to deliver on the edge case strategy and approach, leading these efforts in Caribbean and Latin America (CALA) partnering closely with the strategy and implementation lead, CMDL leads, and Continent and Global Technology deployment lead to ensure one integrated plan

Partner with the Continent deployment measurement lead to inventory, catalogue and track edge cases on behalf of the Continent for D+TT

Partner within the BTO Deployment team to develop and support the readiness and implementation approach for CALA, including deployment tasks for readiness and cutover, considering edge case hotels and new openings, leading / partnering with cross-discipline solutioning teams

Partner with CMDL leads to identify specific needs for edge case hotels and new openings/transitions to be incorporated into the change management, communications, continent engagement and learning plans respectively

Partner with the BTO HQ Director Edge Cases, New Openings/Transitions on the new openings organizations within each continent to execute the D+TT approach to new opening and transition hotels impacted by the D+TT deployment plan

Gain alignment and support the execution of approach

Partner with the New Openings/Transitions teams to deliver the new BAU approach for new openings/transitions as impacted by MGP

Partner with the measurement lead to manage the edge case hotels and new openings/transitions through the hotel master inventory tool and respective content to establish a tracking plan for these hotels as they go through the deployment phases

Partner with the CALA BTO and Continent teams to deliver on the edge case strategy and approach through planning, solutioning and execution through sustainment

Work with the Continent Deployment team and BTO HQ Sr. Director to support the deployment approach and its unique application to edge case communities and hotels

Deliver on Edge Case Strategy + Approach: Leverage edge case strategy and support timely execution of key deliverables

Consider HQ level and continent level stakeholders to determine necessary tracking and reporting levels required

Support development of edge case plan for each category of edge case across each phase of deployment, to include Prepare, Readiness, Launch and Stabilize

Implement plan, in partnership with full HQ and Continent deployment team, for edge cases throughout the full deployment lifecycle

Partner with deployment team leads in measurement and readiness to inventory edge cases for impacted region

Once edge cases have been identified, catalogue edge cases respectively and identify existing solution teams; identify new solution teams required ensuring a cross-track approach

Conduct ongoing engagement with continent feedback on edge cases globally by community and category

Partner with the new opening's teams/leads in continent to determine current state processes to update approach for D+TT – identify path for alignment on approach and finalize

Support implementation of plan and partner with new openings teams to set up BAU execution

Support and contribute to the content, management and tracking of hotel readiness task list; considering Edge Cases and New Openings/Transitions

Partner cross-workstreams within the HQ and Continent BTO and D+TT to understand nuances and tasks related to Edge Cases and New Openings

Support and partner with the Continent Deployment team on resource planning, engagement, and execution through all phases of implementation

Qualification

Program ManagementChange ManagementHotel OperationsProject ManagementAnalytical SkillsFluent SpanishTeam BuildingCommunication SkillsLeadership SkillsProblem Solving

Required

Bachelor's Degree or equivalent experience in hotel operations and/or program management required

8+ years expertise in program management and/or implementation experience

2+ years of solid program/project management experience supporting hotel reservations, sales, revenue management and/or room operations disciplines

Property and operations experience essential

Expertise and proven track record in managing complex, multifunctional initiatives

Experience in providing direction and performing responsibilities via influence ability

Proven success in introducing major change to complex organizations

Exceptional project/program management competence and skills

Ability to distribute, assign and ensure completion of work throughout various teams with and without direct management authority

Ability to persuade and influence others, including those at senior organizational levels

Ability to develop and enforce program governance

Monitor results on an ongoing basis against pre-determined metrics

Communicate results, issues and accomplishments clearly and effectively to Program Leaders

Confirm that all efforts have the required transparency and sponsorship to proceed

Strong analytical skills for planning, estimating, budgeting and monitoring program/project work

Ability to enlist and motivate individuals and secure resources without direct authority

Ability to form and foster high performing teams

Strong written and verbal communication and presentation skills with the ability to adjust according to audience including executive level

Experience using MS Office Suite

Preferred

Fluent Spanish speaker

Benefits

401(k) plan

Stock purchase plan

Discounts at Marriott properties

Commuter benefits

Employee assistance plan

Childcare discounts

Coverage for medical

Dental

Vision

Health care flexible spending account

Dependent care flexible spending account

Life insurance

Disability insurance

Accident insurance

Adoption expense reimbursements

Paid parental leave

Paid sick leave

0.0384 PTO balance for every hour worked

Minimum of 9 holidays annually

Company

Marriott International

Glassdoor4.0

Marriott International, Inc.

Founded in 1927

Bethesda, Maryland, USA

10001+ employees

http://travel-brilliantly.marriott.com

H1B Sponsorship

Marriott International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (101)

2024 (84)

2023 (97)

2022 (77)

2021 (37)

2020 (58)