National Fitness Partners ยท 3 weeks ago
PT Weekend Closer - Customer Service Representative
Phoenixville, PA
Part-time
Onsite
New Grad, Entry Level
$12/hr - $12/hrNational Fitness Partners is the largest Planet Fitness franchise, dedicated to transforming lives through affordable fitness. They are seeking a part-time weekend closer to provide exceptional customer service to members and guests, ensuring a positive experience at the club.
FitnessNutritionTraining
Responsibilities
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience
Answer phones in a friendly manner using information script
Greet members, sign up and tour new members, and log amenities
Respond to member questions and concerns in a timely and professional manner
Process beverage or merchandise purchases through the point of sale system
Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
Provide a clean, sanitized and safe club environment
Qualification
Required
Part-time availability to work Saturdays and Sundays from 1PM - 7PM
Ability to provide a superior level of customer service
Friendly demeanor and effective communication skills
Ability to respond to member questions and concerns in a timely and professional manner
Experience with point of sale systems
Ability to promote fitness instruction classes
Commitment to maintaining a clean, sanitized, and safe club environment
Benefits
Growth Opportunities over 90% of our management team started as an entry level team member!
Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
Shift-differential pay for select shifts
PTO for all employees
Employee Assistance Program
Free employee Black Card Membership including one free Black Card Membership for a direct family member
Company
National Fitness Partners
National Fitness Partners is a fitness club that offers gym access, cardio and strength training equipment, and fitness coaching.
Founded in 2005
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Wentzel
Chief Operating Officer
Andrew Sholly, PHR, SHRM-CP
Chief People Officer
Recent News
Company data provided by crunchbase