Case Western Reserve University · 3 weeks ago
Assistant Director Network Engineering
Cleveland, OH
Full-time
Hybrid
Director/Executive
$77K/yr - $97K/yr
7+ years expCase Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The Assistant Director of Network Engineering oversees the Network Engineering team, focusing on the design and implementation of network infrastructure and related services, while also managing project plans and ensuring alignment with operational needs.
E-LearningEducationUniversities
Responsibilities
Provide day-to-day supervision for team(s) including remote and on-campus personnel. Manage the training and development of staff and self. Ensure staff activities and performance are aligned with department and divisional goals. Conduct performance appraisals for staff. Collaborate with UTech leadership and Human Resources regarding personnel issues and conflict resolution. Assist in the recruitment, interviewing, and hiring of full-time engineering staff, contractors, and students. Provide guidance to staff and prioritize work based on changing demands. (30%)
Participate in and execute project plans leveraging the network engineering team and others throughout the department, division and University. Contribute in network and system design activities considering service improvements and operational efficiency. Collaborate with faculty and staff across the University to ensure network and telephony service are meeting the needs of their administrative, teaching, and research activities. Propose new and emerging technologies that may enhance services and operations. Participate in IT change control meetings and procedures. (25%)
Collaborate with operationally focused teams to ensure incident and problem resolution and assist in fulfilling service requests as needed. Field after-hours emergencies and respond as appropriate. Pursuing continuous process improvements to lower incident rate. (25%)
Collaborate with peers and leadership in developing and monitoring annual capital and operational budgets. Develop multi-year communications infrastructure refresh plans. Manage vendor and service provider relationships and review contracts. Develop spending proposals and procure equipment and services (20%)
Perform other duties and responsibilities as assigned. (<1%)
Qualification
Required
7 years of experience
Bachelor's degree required
Knowledge of network automation concepts including Intent Based Networking, network orchestration, network source of truth, software development, version control, and CI/CD are desirable
In-depth knowledge of network and communications technologies and protocols and the ability to apply that knowledge to design creative solutions
Excellent interpersonal, verbal and written communication skills
A service-oriented collaborative approach to customer and peer relationships
A high level of integrity is required, as the individual will be required to work with and manage sensitive information
Familiarity with network security as it relates to the network and network services infrastructure
Familiarity with application programs such as spreadsheets including Microsoft Excel, word processors including Microsoft Word, graphics, databases, diagnostic utilities, terminal emulators and communication/network software
Ability to develop project team - Improve team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, ensure project efficiency, and boost morale
Ability to execute project plan - Execute the tasks as defined in the project plan in order to achieve the project goals
Knowledge and skill in risk monitoring and control - The ability to implement the approved actions and workarounds required to mitigate project risk events in order to minimize the impact of the risks on the project
Ability to create technical documentation. An ability to review technical design documents to ensure requirements are met
Demonstrated excellent mentorship, leadership, managerial, and facilitation skills
Possess good listening skills - Listens intently to what other people are saying, taking time to understand the points being made, asking questions when appropriate, and allowing others to speak without interrupting them
Demonstrated superior collaboration skills and techniques which appropriately define alternate solutions; resolve conflicts; and create lasting, productive partnerships with clients. Ability to interact with colleagues, supervisors, and customers face to face
Demonstrated superior interpersonal skills and negotiating skills
Ability to respond to difficult, stressful or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers. The ability to recognize awkward or potentially embarrassing situations that sometimes arise. Always aware of tone and careful choice of words, while at the same time ensuring that the intended message is clear, polite and readily understood
Ability to develop networks and use them to strengthen internal and external support. Ability to identify opportunities and take action to build strategic relationships between UTech and other university areas, teams, departments, etc., to help achieve business goals. Recognizes how university culture impacts the success of the project
Ability to optimize the use of time and resources to achieve the desired results; effectively plans and organizes work to minimize crises; prioritize appropriately. A keen attention to detail
Consistently models high standards of honesty, integrity, trust, openness and respect for the individual
Ability to work with and draw from various university teams and resources and collaborate and scope projects accordingly. Ability to effectively manage and guide group efforts. This includes providing an appropriate level of feedback concerning group progress. An ability to manage and coordinate the activities of individuals over which the individual may have no direct authority
Ability to develop in-depth understanding of client needs to be more helpful. The ability to consider how different audiences are likely to respond and choose the best method of communicating the message to each audience
Ability to recognize the importance of certain tasks and responsibilities and the ability to prioritize to ensure that deadlines are met
Ability to meet consistent attendance
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest
Preferred
Previous management or supervisory experience is preferred
Professional level certifications such as PMP, CCNP, or CISSP may also be desirable
Benefits
Excellent healthcare
Retirement plans
Tuition assistance
Paid time off
Winter recess
Company
Case Western Reserve University
Case Western Reserve University is among the nation's leading research institutions.
5001-10000 employees
H1B Sponsorship
Case Western Reserve University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (103)
2023 (114)
2022 (123)
2021 (86)
2020 (134)
Funding
Current Stage
Late StageTotal Funding
$1.17M2015-10-12Grant· $1.17M
Leadership Team
Caden Kacmarynski
Co-Founder and President - Case Quantum Computing
Christine Kush
Associate Dean, Corporate Partnerships and Executive Education
Company data provided by crunchbase