Fusion Transport · 3 weeks ago
Customer Service / Shipping Clerk - 2nd Shift
Romeoville, IL, US
Full-time
Onsite
Entry Level
$0/hr - $20.50/hr
1+ years expFusion Transport is a rapidly growing logistics company with over 40 years of experience in providing customized supply chain solutions. The Customer Service and Shipping Coordinator will ensure efficient operations and outstanding service for customers by managing freight work orders, shipping activities, and maintaining accurate documentation.
Freight ServiceSupply Chain ManagementTransportationWarehousing
Responsibilities
Customer Service Coordination: Process freight work orders, schedule loads, and handle customer requests to enhance overall satisfaction
Shipping Management: Ensure accurate and timely loading of shipments onto carriers’ vehicles and greet and assist carrier drivers during pickups
Effective Communication: Communicate clearly with drivers to facilitate a seamless pickup process and address any shipping inquiries
Documentation and Data Entry: Generate bills of lading and related paperwork for work orders, perform data entry tasks related to shipping and inventory, and maintain organized filing systems for all shipping documents
Order and Inventory Management: Check orders for special requests, post accurate inventory records, and assist in conducting physical and cycle counts
Inventory Reconciliation: Reconcile inventories to book records and adjust as necessary to ensure data accuracy
Shipping Coordination: Manage special and last-minute shipping requests, coordinate and schedule shipping activities to optimize efficiency, and collaborate effectively with other staff members to achieve common goals
Invoicing Oversight: Ensure proper invoicing of account activity and resolve any discrepancies related to customer inventory
Data Accuracy: Work with spreadsheets to record and track shipment details, ensuring completeness and accuracy of data entered in the system
Qualification
Required
High School Diploma or GED equivalent is required
1+ year Customer Service experience in warehousing or similar type industries
1+ year experience in Logistics/ 3PL/ Warehousing environment processing orders, transactions and or requests
Weekend availability as needed
Proficient with Microsoft applications, specifically Excel, Outlook, and Word
Excellent organization, time management, scheduling, and attention to detail skills
Ability to work in fast-paced, demanding environments
Willingness to work collaboratively with others to achieve common goals
Clear verbal and written communication skills
Benefits
Medical, Dental and Vision Insurance
Company Supplemented Life Insurance
Paid holidays
Paid time off (PTO)
401(k)
Career growth opportunities
Collaborative & committed team environment.
Company
Fusion Transport
Fusion Transport offers domestic and international supply chain services and solutions.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-08-01Private Equity
Leadership Team
Frank Matarazzo
Chief Executive Officer
Company data provided by crunchbase