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Earlens Corporation · 1 month ago

Remote Audiologist Diagnostics

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Earlens Corporation is seeking a high-performing Hearing Instrument Specialist to support their Remote Diagnostics program, delivering high-quality virtual hearing healthcare. This role involves conducting remote diagnostic evaluations, consulting with patients via telehealth, and recommending personalized treatment solutions, all while ensuring clinical rigor and patient trust.

Health CareMedicalMedical Device

Responsibilities

Conduct remote hearing diagnostics and assessments, including interpretation of audiometric data captured onsite or through approved remote diagnostic tools

Deliver virtual consultations to review results, educate patients, and guide treatment decisions

Recommend, fit, and dispense Earlens hearing solutions and air conduction hearing aids, aligned to patient lifestyle, clinical needs, and financial considerations

Provide remote counseling and follow-up support to ensure optimal device usage, satisfaction, and retention

Accurately document all encounters, diagnostics, and recommendations in the electronic medical record (EMR) system

Coordinate with onsite clinical teams, technicians, and national support resources to ensure seamless patient experience

Support appointment scheduling, handoffs, and follow-up workflows as needed

Proactively manage patient concerns to reduce returns and exchanges

Meet or exceed clinical quality, productivity, and patient satisfaction benchmarks

Stay current on hearing technology, remote diagnostics tools, and telehealth best practices

Collaborate cross-functionally with audiology leadership, operations, and referral partners

Qualification

Hearing Instrument Specialist licenseRemote care deliveryTelehealth platformsEarlens devicesEMR systemsConsultative communicationHIPAA complianceDetail-oriented

Required

Active Hearing Instrument Specialist (HIS) license in good standing (multi-state licensure a plus)

Bachelor's degree in Hearing Science, Audiology, or related field preferred

Minimum 2+ years of experience fitting and dispensing hearing instruments

Demonstrated experience or strong aptitude for remote care delivery and telehealth platforms

High level of comfort interpreting diagnostic data without direct physical presence

Strong consultative communication skills with the ability to build trust virtually

Highly organized, detail-oriented, and able to manage multiple patient cases independently

Commitment to HIPAA compliance, clinical ethics, and patient confidentiality

Preferred

Experience working with Earlens devices or complex hearing solutions

Prior involvement in remote diagnostics, centralized audiology models, or tele-audiology

Experience working in a multi-site or scaling healthcare organization

Familiarity with EMR systems and structured clinical workflows

Company

Earlens Corporation

Earlens Corporation is a privately held medical device company committed to providing hearing impaired patients with a state-of-art hearing solution that is designed to change the current standard of care for sound performance.

Founded in 2005

Menlo Park, California, USA

51-200 employees