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Infosys · 5 days ago

IT Asset Management Lead

Hartford, CT

Full-time

Onsite

Mid, Senior Level

4+ years exp

Infosys is a global leader in next-generation digital services and consulting, enabling clients to navigate their digital transformation. They are seeking an IT Asset Management Lead to lead a team focused on maintaining IT asset infrastructure, developing policies, and ensuring compliance with software licenses.

ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware

No H1B

Responsibilities

Maintain an accurate inventory of all IT assets including hardware, software, and related components

Develop and implement asset management policies, procedures, and processes

Track the lifecycle of IT assets from procurement to disposal

Collaborate with the procurement team to acquire IT assets that meet organizational needs and budget constraints

Coordinate with various departments for the deployment and installation of IT assets

Ensure proper configuration and integration of new hardware and software

Monitor software licenses to ensure compliance with vendor agreements

Conduct regular audits of software licenses and IT assets to identify and address compliance issues

Manage vendor relationships and negotiate contracts related to IT assets

Develop and oversee a schedule for regular maintenance and updates of IT assets

Coordinate with IT support teams to ensure timely resolution of asset-related issues

Manage warranty and support contracts for hardware and software assets

Generate regular reports on the status, usage, and performance of IT assets

Maintain comprehensive documentation of asset management processes, procedures, and policies

Provide insights and recommendations to senior management based on asset data analysis

Qualification

ServiceNow SAM ProHardware & Software Asset ManagementVendor ManagementProject Management Professional (PMP)ITIL CertificationCustomer Service SkillsCommunication SkillsOrganizational SkillsProblem SolvingTeam Leadership

Required

Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education

Candidate must be located within commuting distance or willing to relocate to any of the hub locations area of Tempe, AZ, Richardson, TX; Raleigh, NC; Hartford, CT; Indianapolis, Providence, RI

Candidate should work as per the PST time zone

At least 4 years of Information Technology experience

Must have experience with ServiceNow SAM Pro

Ability to lead a team, ensuring everyone is on task and responsible for their areas of expertise

Work closely w/ business directors and VP's to facilitate project meeting and action points

Hardware & Software Asset management experience

Ability to create new mechanisms for reporting standards and metrics analysis across an organization

Facilitate regular technical team meetings to address concern, identify blocking items, and develop strategies to succeed at accomplishing the goals of the team

Update and maintain Risk, Issues, Process & policy documentation

Exceptional communication, organizational, and customer service skills

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Must be well-organized, be able to work independently, and have strong ability to effectively multi-task and solve problems

Proven ability to oversee multiple activities and help other team members to resolve project issues

Maintain high customer service levels by effectively working with team members, other internal organizations, vendors, and customers

Ability to work in the Offshore and Onshore model

Must be able to work in highly dynamic environment of project deliverable

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face