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Raymond James · 3 hours ago

Senior Salesforce Administrator

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

3+ years exp

Raymond James is a financial services firm, and they are seeking a Senior Salesforce Administrator to maximize efficiency and leverage the full capabilities of their Salesforce platform. The role involves system administration, user support, and collaboration with functional leaders to enhance the Salesforce ecosystem in alignment with strategic initiatives.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serves as a system administrator for the entire Salesforce platform including Sales Cloud, Service Cloud, Experience Cloud, Pardot, and Salesforce Shield

Handles administrative functions including user account maintenance, reports and dashboards, workflows, process builders, flows, triggers, validation rules, campaigns, custom objects, change management, and sandbox deployments

Key contributor to our ongoing development efforts for our customer-facing Salesforce Experience Community; including QA testing, UAT testing, and vendor management

Helps prioritize and triage all Salesforce issues and enhancement requests directly with the Sales Operations team

Organizes and performs system training and demonstrations to internal and external users

Creates documentation of new system processes

Gathers business requirements to create process improvements using Salesforce technology

Maintains Salesforce database for integrity and accuracy including cleansing and duplicate record management

Qualification

Salesforce AdministrationSalesforce certificationAPEX triggersSales CloudService CloudExperience CloudPardotSalesforce ShieldMicrosoft ExcelMicrosoft PowerPointProblem-solvingCommunication skillsCollaboration skillsPresentation skills

Required

Bachelor's Degree

Salesforce Administrator certification

3+ years of Salesforce Administration experience

Strong communication skills and experience working with functional leadership

Creative and analytical thinker with strong problem-solving skills

Demonstrated ability to meet deadlines and prioritize simultaneous requests

Serves as a system administrator for the entire Salesforce platform including Sales Cloud, Service Cloud, Experience Cloud, Pardot, and Salesforce Shield

Key contributor to our ongoing development efforts for our customer-facing Salesforce Experience Community; including QA testing, UAT testing, and vendor management

Helps prioritize and triage all Salesforce issues and enhancement requests directly with the Sales Operations team

Organizes and performs system training and demonstrations to internal and external users

Creates documentation of new system processes

Gathers business requirements to create process improvements using Salesforce technology

Maintains Salesforce database for integrity and accuracy including cleansing and duplicate record management

Strong presentation, collaboration, and communication skills

Intellectually curious to gain deeper understanding of processes and requirements

Self-starter and a team player capable of driving projects to fruition

Familiarity with technical project methodologies and the software development lifecycle

Exceptionally strong skills and knowledge of Microsoft Excel and PowerPoint

Exemplify understanding of Salesforce integrations such as DocuSign, Jitterbit, SF Shield

Preferred

Ability to write APEX triggers

Experience in banking and/or financial services

Company

Raymond James

Raymond James provides a range of investment banking services focused on the telecommunications and communications sectors.

Founded in 1962

Atlanta, Georgia, USA

10001+ employees

http://www.raymondjames.com

H1B Sponsorship

Raymond James has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)