Naples Beach Club, a Four Seasons Resort · 2 days ago
Learning & Development Specialist
Naples, FL
Full-time
Onsite
Mid LevelFour Seasons is a luxury hospitality company committed to creating exceptional experiences for guests. The Learning & Development Specialist will collaborate with the Senior Learning & Development Manager to establish a learning culture and facilitate various training programs for employees.
Hospitality
No H1B
Responsibilities
Assist Learning & Development Manager to design and execute a compelling learning strategy to drive team member & hotel performance
Work with leadership to schedule and organize a diverse set of learning offerings annually for all levels of staff
Support the Senior Learning & Development manager in assessing learning needs, design & implementation of custom solutions, and evaluating effectiveness
Facilitate learning programs including orientation, departmental onboarding, service culture, and new manager programs
Support learning initiatives with program branding and hotel wide communications
Ensure all facets of compliance training are completed within corporate driven time frames
Attend & facilitates shift briefings to support operational learnings
Assist with Standards Testing and collating reports on a monthly basis
Work with the People & Culture department to maintain positive employee relations and assist with overall P&C functions to ensure the success of the department
Qualification
Required
High level of professionalism, integrity and discretion
Excellent verbal and written communication skills with strong attention to detail
Facilitation and public speaking experience
Demonstrated ability to multi-task in a fast-paced environment
Ability to connect, engage, and collaborate effectively with team members and business stakeholders
High proficiency with Microsoft Office 365 and a working knowledge of LMS
Previous experience in luxury hotel operations and/or in learning & development
Benefits
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Company
Naples Beach Club, a Four Seasons Resort
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 220-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase