Nava · 1 month ago
Program Manager (Fed Health)
Nava is a consultancy and public benefit corporation focused on modernizing government services. The Program Manager will lead efforts in accelerating the modernization of Medicare systems, ensuring high standards for security and reliability while managing cross-team delivery of DevSecOps and cloud infrastructure services.
AppsCloud Data ServicesComputerGovernmentGovTechSoftwareWeb Development
Responsibilities
Lead end-to-end program planning, execution, and performance for OSRE services, ensuring alignment with CMS’ modernization goals and program objectives
Manage delivery of DevSecOps, cloud infrastructure, SRE, security engineering, and compliance activities across multiple teams
Ensure all work meets CMS standards for security, privacy, availability, reliability, and maintainability
Serve as primary liaison across CMS leadership, ADOs, security stakeholders, and technical partners to ensure cohesive delivery of shared platform capabilities
Facilitate communication, dependencies, and alignment between infrastructure and application development teams
Oversee technical coordination for cross-system incident response, platform support, and modernization activities
Guide teams in applying Agile, SAFe, and modern delivery practices to increase responsiveness and predictability
Support backlog prioritization, capacity planning, release coordination, and program increment (PI) execution
Ensure OSRE services and products are shaped using human-centered design principles, user research inputs, and measurable business outcomes
Identify and mitigate program risks, technical blockers, and organizational challenges
Oversee compliance with CMS security frameworks, governance requirements, and technical standards
Monitor platform performance, service-level metrics, and delivery KPIs to ensure continuous improvement
Provide clear, data-driven program updates, briefings, and decision support to CMS leadership
Translate complex technical issues into actionable insights for business stakeholders
Track and communicate progress of modernization efforts and their impact on CMS’ long-term transformation goals
Qualification
Required
5-8 years experience managing programs involving cloud infrastructure, site reliability engineering, DevSecOps, or platform engineering
Understanding of security engineering, compliance, and regulated environments
Proven ability to lead multi-disciplinary teams in complex, high-stakes environments
Strong command of Agile and SAFe delivery methodologies
Expertise in risk management, dependency coordination, and program governance
Excellent communication skills with the ability to influence, negotiate, and build trust with senior stakeholders
Ability to translate between technical and business perspectives in a clear, actionable way
Experience launching new production systems with high public visibility
Experience managing projects that provide production operations and support alongside ongoing product/feature development
Legal authorization to work in the United States
Ability to meet any other requirements for government contracts for which candidates are hired
Work authorization that doesn't require visa sponsorship, now or in the future
May be subject to a government background check or security clearance, depending on the contract
Preferred
Program Management experience within a government space preferably within federal health programs (CMS experience a plus)
Familiarity with large-scale enterprise modernization
Commitment to collaboration, transparency, and human-centered leadership
Benefits
Health coverage
Insurance coverage
Time off
Company holidays
Annual bonus
Parental leave
Wellness program
Virtual care
Sabbatical leave
401(k) match
Flexible work
Home office setup
Utility support
Learning opportunities
Development opportunities
Referral bonus
Commuter benefits
Supportive culture
Company
Nava
Nava is a consultancy and public benefit corporation that makes government services simple, effective, and accessible to all.
Funding
Current Stage
Late StageRecent News
Washington Technology
2025-03-14
2024-05-23
2024-04-29
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