University of South Florida · 3 weeks ago
Student Programs Manager
Sarasota, FL
Full-time
Onsite
Mid, Senior Level
5+ years expThe University of South Florida is a top-ranked research university serving approximately 50,000 students. The Student Programs Manager oversees programs and initiatives that support new student and family transition, engagement, and success, while collaborating closely with campus partners to deliver high-quality services.
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Responsibilities
Plan, coordinate, and implement in-person and virtual Orientation programs for first-year and transfer students, ensuring a seamless and engaging onboarding experience
Develop and deliver Orientation content that fosters connection to campus resources, academic engagement, and community
Coordinate family and guest Orientation experiences, ensuring clear communication of expectations and support services
Collaborate with Tampa and St. Petersburg campus colleagues to ensure alignment of OneUSF Orientation processes, including assessment tools, systems (Visual Zen), and communication materials
Recruit, train, and supervise Orientation Leaders in collaboration with the OneUSF team
Develop and implement programs and initiatives that support student belonging, connection, and engagement throughout the first year
Oversee the Peer Advisor Leader (PAL) mentor program, including recruitment, selection, training, and supervision of student leaders
Coordinate large-scale campus engagement events such as Week of Welcome, the First 56, and signature transition initiatives like the How-to College series
Create experiences and interventions that promote retention, persistence, and overall student success
Collaborate with the Parent & Family Engagement Coordinator to support communication and engagement with parents and families through digital newsletters, events, and programming
Assist with the planning and implementation of Family Weekend and other family engagement initiatives
Ensure families receive timely information and resources to support their student’s transition and success
Represent the Department of New Student & Family Engagement on campus and OneUSF committees, at events, and on projects
Manage departmental communication and outreach tools including email, CRM + CMS systems, and social media
Maintain partnerships with departments supporting unit initiatives, including but not limited to: Academic Advising, Student Affairs units, Success Center, Housing & Residential Education, Student Engagement, Campus Recreation, Chartwells, and sponsors
Serve as a consultant for the campus community on matters involving the transitional experience of new students and their families
Assist with departmental assessment, reporting, and budget tracking
Support additional departmental and divisional initiatives that promote student engagement, belonging, and success
Qualification
Required
Bachelor's degree from a regionally accredited university with at least five years of experience in a student affairs or student personnel position; or a Master's degree in Higher Education, College Student Personnel, or related field
Knowledge and understanding of best practices in first year/family experiences and transition programs; proven ability to translate student development, leadership theory, and research into practice; prior success with planning and implementing programs linked to student learning outcomes; and strong presentation and facilitation skills
Talent to interpret individual needs and develop effective intervention strategies and referral protocols; knowledge of academic programs, university policies/procedures, and student support services; experience successfully navigating complex environments and working collaboratively with units across campus; skill in communicating effectively, both orally and in writing, with students, families, faculty, and staff
Excellent project management skills, including the ability to manage multiple tasks; experience managing others, adhering to strict timelines, and proposing and implementing effective solutions to roadblocks and problems; proven ability to make confident decisions in a change-oriented, fast-paced environment
Preferred
Master's degree in Higher Education Administration, College Student Personnel, or related field
Experience planning and implementing orientation, transition, or family engagement programs
Experience supervising and training student leaders
Strong presentation, facilitation, and communication skills
Demonstrated ability to work collaboratively with diverse campus partners
Benefits
Medical, dental and life insurance plans
Retirement plan options
Employee and dependent tuition programs
Generous leave
Hundreds of employee perks and discounts
Company
University of South Florida
University of South Florida is a public research university located in Tampa, Florida.
10001+ employees
H1B Sponsorship
University of South Florida has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (149)
2024 (79)
2023 (95)
2022 (49)
2021 (68)
2020 (56)
Funding
Current Stage
Late StageTotal Funding
$170.33MKey Investors
The Duke Energy FoundationNational Institute of Standards and TechnologyFederal Railroad Administration
2024-09-17Grant· $0.07M
2024-04-03Grant· $0.2M
2023-09-25Grant· $17.07M
Leadership Team
Sidney Fernandes
CIO and Vice President Digital Experiences
Shilen Patel
Trustee
Recent News
2025-12-14
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2025-11-11
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