Pathways To Life, Inc. · 1 month ago
Customer Support Team - Peer Support Specialist
Rutherfordton, NC
Full-time
Onsite
New Grad, Entry LevelPathways to Life, Inc. is a mission-driven behavioral health organization dedicated to empowering individuals and families across North Carolina. They are seeking a Peer Support Specialist to provide person-centered, recovery-focused support to community members, utilizing lived experience and specialized training to promote independence and assist with skill development.
Health CareMedicalMental HealthWellness
Responsibilities
Provide recovery-focused peer support services in alignment with CST service definitions
Use lived experience to build rapport, inspire hope, and foster member empowerment
Assist members with coping strategies, daily living skills, self-advocacy, and recovery planning
Support members in navigating community resources, benefits, and natural supports
Participate in developing, implementing, and monitoring the Person-Centered Plan
Document all services accurately and in compliance with agency and MCO standards
Provide crisis support, de-escalation, and linkage to appropriate services when needed
Accompany members in community settings to promote independence and success (appointments, housing, employment, etc.)
Participate in weekly CST team meetings and case reviews
Maintain professional boundaries, confidentiality, and ethical conduct at all times
Engage in ongoing training and supervision to support skill development and certification requirements
Collaborate with the CST team to monitor progress, identify barriers, and adjust interventions as needed
Qualification
Required
NC Certified Peer Support Specialist (CPSS) credential
Lived experience in recovery from mental health and/or substance use challenges
Valid driver's license, clean driving record, and reliable transportation
Ability to maintain professional boundaries and model recovery-oriented behavior
Strong communication and documentation skills
Preferred
Experience working in community-based behavioral health services
Familiarity with MCO requirements (Vaya, Partners, Trillium, etc.)
Comfort using EHR systems
Company
Pathways To Life, Inc.
Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness.
Founded in 2006
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase