Frank Leta Automotive Group ยท 1 month ago
Business Development Agent
Frank Leta Automotive Group is seeking an energetic Service Business Development Specialist to join their fast-paced Business Development Team. In this role, you will assist customers with their service plans and contracts, ensuring accurate service timelines while providing excellent customer service.
AutomotiveRecreational Vehicles
Responsibilities
Answer customer calls and establish follow-up for service appointments
Respond quickly to internet, phone and email inquiries
Provide customers with service information & direct them to the appropriate dealership resources
Maintain accurate customer contact information
Participate in team & process development sessions โ keeping positive relationships with teammates, cross-functional teams and dealership management
Utilize CRM tracking system daily
Qualification
Required
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen
Benefits
Work life Balance
Positive & Professional Work environment
Extensive training and growth opportunities
Paid Vacation and holidays
Paid maternity and paternity leave
Education reimbursement
Flexible health insurance with HSA company contribution
Paid life insurance, short and long term disability
Acura lease program
401K match
Medical/dental/vision benefits
Employee discounted Vehicle purchase programs