Cleveland Clinic · 1 month ago
Office Coordinator Clerical - Internal Medicine
Vero Beach, FL
Full-time
Onsite
Entry Level
2+ years expCleveland Clinic is a world-renowned healthcare organization committed to providing optimal family- and community-focused services. As an Office Coordinator Clerical, you will ensure smooth office operations by assisting with scheduling, triaging calls, and obtaining physician referrals, playing a key role in enhancing customer service and supporting the internal medicine team.
Health CareHospitalMedicalNon Profit
Responsibilities
Answer the phone, triage calls, schedule appointments, schedule diagnostic testing and/or surgical procedures, obtain referral/authorizations, maintain physician calendar and perform other administrative duties
Support clinic operations by direct involvement with the physician(s) and nurse(s)
Facilitate the access of patients to CCF through direct patient appointment scheduling or serving as a liaison between patient and/or other medical departments
Take and relay phone messages for the respective area in a clear and concise manner
Assist with calendar, meeting and travel arrangements as requested and ensure proper forms are completed
Ensure all patients are rescheduled relating to physician out days in a timely manner
Utilize the correct pathway to retrieve lab and radiology reports (via Net Access) and dictated reports (via Total eMed) as needed
Verify and update patient demographics and insurance information
Identify whether patients need a referral and/or authorization and obtain referral and/or authorization when necessary
Obtain proper information such as PCP, referring physician and CPT/DX codes before entering request into referral module
Input reasons for all visits on all appointments
Maintain complete and up-to-date documentation and files, including product and service quotes
Qualification
Required
High School Diploma or GED
Two years of clerical, customer service or other relevant experience
Knowledge of medical terminology
Basic math skills, such as addition, subtraction, multiplication, division and percentages
Strong computer skills and working knowledge of (e.g., Microsoft Word, Microsoft Excel, email software)
Typing competency with the ability to format, spell, punctuate, edit and proofread
Preferred
Medical office or insurance experience
EPIC experience
Bilingual in Spanish
Company
Cleveland Clinic
Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.
10001+ employees
H1B Sponsorship
Cleveland Clinic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (89)
2024 (78)
2023 (100)
2022 (60)
2021 (71)
2020 (46)
Funding
Current Stage
Late StageTotal Funding
$362.54MKey Investors
National Institutes of HealthNational Cancer InstituteAgency for Healthcare Research and Quality
2023-02-21Grant· $3.14M
2022-09-22Grant· $7.9M
2022-06-30Grant· $14.2M
Leadership Team
Delos Cosgrove
CEO & President
Tomislav Mihaljevic
President & Chief Executive Officer, Cleveland Clinic
Recent News
2026-01-14
2026-01-03
Company data provided by crunchbase