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Canvas Credit Union · 16 hours ago

Dealer Account Representative - Underwriter I

Lone Tree, CO

Full-time

Onsite

Entry, Mid Level

$75K/yr - $87K/yr

1+ years exp

Canvas Credit Union is dedicated to transforming financial services and providing education and support to its members. The Dealer Account Representative - Underwriter I is responsible for managing dealer relationships, increasing loan penetration, and underwriting indirect automobile loans while ensuring compliance with guidelines and regulations.

BankingFinancial ServicesNon Profit

Responsibilities

Develop and maintain strong business relationships at assigned dealerships, including, but not limited to: Owners, GMs, Sales Managers, F&I Directors Managers and entire department, and the business office

Identify specific sales and account management strategies for each account. Responsible for creating, documenting, and managing to these strategies

Directly serve strategic initiatives set by senior leadership and the executive team

Regularly exercises independent judgment on matters of significance related to dealer relationships and sales at Canvas

Communicate dealership needs, how to increase their satisfaction, ways to grow our product penetration and increase yield. Ensure dealer questions or issues are resolved in a timely manner

Understand the Origence systems and help train the dealerships’ personnel on Origence processes, including software, rate sheet, and lending guidelines

Work with dealerships to increase Canvas loan penetration and increase indirect lending opportunities

Present reports and trend data to the dealerships to help them understand the volume and profitability of the portfolio

Help resolve issues when a dealership is acting outside the established guidelines or is not following the responsibilities of the dealer agreement

Underwrite indirect automobile loans within defined limits to manage the overall and individual dealership portfolio to the strategic volume, loss tolerance, and yield

Actively promote and contribute to the achievement of organizational goals

Maintain up-to-date knowledge of general economic conditions or changing trends that may affect the credit union’s indirect lending program. Provide timely feedback that allows the credit union to react competitively

Maintain knowledge of competitors’ rates and terms and other trends relating to auto loans or indirect lending

Act as first point of contact for Dealerships on rehashes and escalations

Attend/Host Dealer dinners and events, concerts and sporting events during and after regular working hours including weekends

Ensure all contracts and relationships with dealerships comply with Canvas requirements, state and federal rules and regulations

Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements

Follow all safety and security guidelines to properly safeguard member and organization assets

Recommend and help develop and implement indirect lending policies and procedures that protect the credit union and members’ best interests

Embrace ongoing education and learn/apply new skills and software applications

Regular attendance and punctuality are essential functions of the job

Perform other job duties as assigned

Pre-employment background review (components include: criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender)

Qualification

Indirect lending experienceSales experienceCustomer relationship managementAnalytical skillsMS Office proficiencyCommunication skillsOrganizational skillsProblem solving skillsAttention to detail

Required

Demonstrated track record of success in sales and customer service

Proven success in building strong customer relationships and new business development

Excellent verbal, written and interpersonal communication skills with the ability to explain indirect direct lending, underwriting and title work features, policies and benefits to employees, customers and business partners

Advanced knowledge and understanding of Canvas financial products and services

Strong analytical, problem solving and decision making skills

Strong attention to detail and excellent organizational skills; ability to manage multiple priorities

Must be proficient in MS Office (Outlook, Excel, Word)

Ability to maintain confidences

Must possess and maintain a valid Colorado drivers' license and provide proof of insurance

Two-year college degree or completion of a specialized course of study at a business or trade school or three years of equivalent work experience

One to three years of indirect lending sales and underwriting experience