ASM · 1 day ago
Field Service Engineer- AZ North Valley
Greater Phoenix Area
Full-time
Onsite
Entry Level
1+ years expASM is a leading company in the semiconductor industry, known for its innovative technology and collaborative culture. The Field Service Engineer will be responsible for installing, diagnosing, and maintaining equipment at customer locations while providing technical support and training to customers.
ElectronicsManufacturingSemiconductor
Responsibilities
Ensure safety protocols are adhered to while performing work; prevent other coworkers and customer from performing work outside safety protocols
Install equipment at customer’s locations, including new equipment, upgrades, and system relocations
Diagnose problems, identify, and order components, and make necessary repairs
Co-work with local and international technical support teams to solve problems
Monitor, maintain and optimize equipment daily to enhance functionality and prevent problems
Provide technical support to customers to correct system malfunctions
Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner
Perform administrative and coordination duties, including update install status reports, update install project plans, update procedures, facilitate pass-downs, create work orders, and create corrective action / preventative action reports
Coordinate labor and material resource planning
Provide appropriate support and assistance to less experienced ASM personnel, as necessary
Position will require travel up to 25%
Position will require access to customer site locations
Ability to work flexible shifts including nights, weekends, and holidays
Ability to wear clean room suit
Ability to wear respiratory / breathing air PPE. (this way they know they must maintain clean shaven face for respirator work)
Work compress shifts or extended hours (including weekend days)
Ability to be on-call coverage based on set coverage schedule
Qualification
Required
Minimum of a bachelor's degree from an accredited school in electronics / electro - mechanical discipline or equivalent military technical training
1+ years of field service / customer support experience and/or manufacturing experience in final assembly or test of semiconductor capital equipment
Safety first mentality
Strong attention to detail to ensure high degree of quality in workmanship
Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
Knowledge of structured problem-solving techniques
Ability to establish and maintain strong working relationship with demanding customer in changing environment
Clear and concise (English) verbal and written communications
Working software knowledge of MS office
Ability to work independently or as a team to complete assignments in strict timelines
Be able to interpret electronic / electro-mechanical schematics and drawings
Preferred
Knowledge in any or all the following areas is a plus: wafer fab, closed loop gas and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids
Benefits
Relocation package
Shift differentials
Eligible for overtime
Company
ASM
ASM is a supplier of semiconductor equipment, materials and process solutions addressing the wafer processing.
1001-5000 employees
H1B Sponsorship
ASM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown1981-05-22IPO
Leadership Team
Charles Dean del Prado
President & CEO
Recent News
2025-12-08
ASM International NV
2025-10-29
Company data provided by crunchbase