Women's Care · 3 weeks ago
Director of Laboratory Services (68778)
Women’s Care is a leading women’s healthcare group in the United States, dedicated to providing high-quality care for women. The Director of Laboratory Services is responsible for managing laboratory operations, ensuring compliance with regulations, and overseeing staff while promoting quality management and financial accountability.
Health CareHospitalNutritionWomen's
Responsibilities
Responsible for managing the operational functions of the Women’s Care Laboratory
Responsible for the daily organization, planning, weekly staffing arrangements and supervision of laboratory for specimen collection, specimen management, clinic, technical and clerical areas
Provides direction to department personnel to achieve operational and technical objectives including workflow design, service quality, financials, personnel management and integration of departmental activities
Assures that the department operates in compliance with all regulatory agencies making Quality Assurance/Control Management and safety a priority
Maintains medical laboratory equipment performance by establishing quality standards; developing operations, quality, and troubleshooting procedures; ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair
Maintains laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies and approval of corresponding invoices
Maintains laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustments when necessary
Maintains quality results by promoting the quality management program; consulting with pathologists; performing proficiency surveys; reviewing quality control and quality assurance programs; making adjustments in policy and procedures; generating reports; and maintaining records
Maintains laboratory information system (LIS) by identifying information needs and problems; recommending improvements; establishing priorities; testing; writing user manuals; training employees; maintaining security and confidentiality
Manages laboratory staff and participates in recruiting, selecting, orienting, and training employees
Maintains laboratory staff results by counseling and disciplining employees when necessary; planning, monitoring, and appraising job results
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and participating in professional societies
Accountable for financial performance of lab including vendor relationships
Partners with RCM and finance team for accountability of billing and denials to ensure optimal billing and coding practices within the laboratory
Acts as liaison to LIS vendor to ensure system meets all laboratory needs
Oversees implementation, maintenance, and new services for chemistry and genetic laboratory
Ensures that all accreditations are maintained; including CLIA, CAPS, and other programs as required
Ensures appropriate processes are followed with the implementation, training, and education of all new tests and procedures performed by the laboratory
Assists new markets with set up of pathology lab services
Represents laboratory in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner. Be a positive role model to the staff to ensure patient satisfaction standards are met
Demonstrates and embodies the Women’s Care mission and core values
Compliance with all HIPAA rules, regulations, and guidelines
Other duties as assigned
Qualification
Required
Bachelor's degree in clinical biology, chemistry or medical technology
5+ years of supervisory/management experience with proven leadership, communication, team building and organizational skills
Extensive knowledge of laboratory protocols, procedures, and processes
Ability to multi-task in a stressful deadline-oriented environment
Ability to develop and maintain relationships
Ability to use a computer and enter data efficiently, including Microsoft Office programs
Knowledge of laboratory protocols, procedures, and processes
Must be dependable, reliable, and punctual
Benefits
Health, dental, and vision benefits
Paid time off and paid holidays
401k plan