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Lockton · 1 day ago

Marketing Communications Manager - Digital Office

Kansas City, MO

Full-time

Onsite

Senior Level

5+ years exp

Lockton is a leading global insurance brokerage and risk management firm. The Marketing Communications Manager for the Digital Office will connect the Digital Office with the Marketing & Communications team, focusing on enhancing awareness of Lockton’s digital strategy through strategic communications campaigns, brand stewardship, and event management.

Auto InsuranceInsuranceRisk Management

Responsibilities

Guide the development of comprehensive strategic communications campaigns that align with the Digital Office, including sales enablement, internal awareness initiatives, and successful product launches. Provide recommendations on best practices and emerging trends to maximize impact

Consult with internal stakeholders to support organization-wide awareness strategies for Digital Office initiatives, tools, and capabilities, ensuring communications are targeted, relevant, and aligned with business priorities

Serve as a strategic advisor in constructing cohesive messaging frameworks that maintain consistent alignment across regions, business lines, and departments. Offer insights to refine tone, positioning, and audience engagement

Partner with Corporate Communications to strengthen thought leadership, identify media opportunities, coordinate public announcements, and guide storytelling initiatives that showcase Lockton’s advancements in digital innovation

Contribute to the development of collateral, including but not limited to articles, client communications, and market-facing educational content

Ensure alignment of messaging, positioning, and visual elements with enterprise brand standards

Act as the brand manager for the Digital Office, maintaining accuracy, consistency, and clarity in all internal and external communications

Contribute to the development of content for web pages, product collateral, presentations, and sales enablement tools

Contribute to the strategic planning of all events associated with the Digital Office, including town halls, FAQ sessions, training programs, industry gatherings, and internal meetings or conferences

Establish and manage comprehensive event timelines and schedules

Oversee and enhance the registration process by building event pages, preparing reports, communicating with attendees, resolving issues, and analyzing post-event data

Provide strategic guidance to Brand, Creative, and Content teams to ensure that digital narratives are visually compelling and consistent with enterprise messaging

Advise the Marketing Operations team on digital asset management and governance, presenting analytics insights, and overseeing governance of materials related to the Digital Office

Partner closely with Digital Office leadership, anticipating communication needs and recommending proactive strategies that align with organizational priorities. Offer counsel on timing, messaging, and stakeholder engagement to maximize impact

Qualification

Marketing communicationsContent developmentProject managementSales enablement materialsTechnical storytellingCuriosityCross-functional collaborationAttention to detailRelationship building

Required

Five+ years of experience in marketing communications, product marketing, or related disciplines, with a preference for backgrounds in professional services, financial services, or technology

Demonstrated ability to distill complex technical concepts (AI, analytics, data platforms) into clear, simple, and compelling narratives

Exceptional writing, editing, and storytelling capabilities

Highly skilled at developing sales enablement materials, pitch decks, and enterprise-level communication assets

Ability to manage multiple stakeholders and excel within highly fast paced settings

Experienced in operating effectively in both strategic and hands-on roles

Strong project management and organizational competencies

Meticulous attention to detail across content creation, design, production, delivery, communications, and marketing activities

Proven track record of consistently meeting deadlines