Amazon · 3 weeks ago
Principal Customer Solutions Manager , Strategic Accounts - Atlas District
Seattle, Washington, USA
Full-time
Onsite
Senior Level, Lead/Staff
$164K/yr - $284K/yr
7+ years expAmazon Web Services (AWS) is seeking an exceptional Principal Customer Solutions Manager for one of the world's largest and most innovative Foundation Model Providers on AWS. In this pivotal role, you will help drive cloud transformations, tackle technical and business challenges, and influence the development of advanced AI systems while guiding customers through their cloud journey.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Help solve the customer’s challenges through new ideas, tools and mechanisms
Drive adoption strategies and transformation initiatives that enable customers to train, fine-tune, and serve state-of-the-art generative AI models
Establish a deep understanding of the customer’s business vision, culture, and processes
Work closely with the Account Manager and the rest of the account team to identify and pursue additional commercial opportunities
Support onboarding of the greater AWS organization and implement mechanisms best-suited to pursue active opportunities or resolve priority issues
Enable a smooth transition between commitment and execution, program managing work streams across people, process and technology
Ensure alignment between customer, AWS and Partners and trigger the right AWS capabilities at the right time to address barriers or gaps
Capture best practices for cloud journey and migration acceleration and continuously enhance best practices repositories
Qualification
Required
7+ years of senior customer facing role experience
10+ years of leading complex, large-scale, IT, technical or engineering programs experience
Bachelor's degree in Science, Technology, Engineering, Math, or a related field
Experience in leading complex, large-scale, IT, technical or engineering programs
Experience working with current technologies (especially cloud)
Travel up to 25% of the time
Preferred
PMP/SCRUM/Agile certification or are you SAFe certified
Knowledge of the software development/engineering lifecycle from conception to delivery
Experience implementing AWS/cloud services
AWS certification, such as, AWS Solutions Architect, or a similar cloud certification
Master of Business Administration
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
The Motley Fool
2026-01-09
2026-01-08
Company data provided by crunchbase