OpenGov Inc. · 1 day ago
Commercial Operations Analyst I (Deal Desk)
Chicago, IL
Full-time
Onsite
Entry Level
$65K/yr - $78K/yr
2+ years expOpenGov Inc. is the leader in AI and ERP solutions for local and state governments in the U.S. The Commercial Operations Analyst I plays a critical role within the Commercial Operations team by providing foundational support for the deal desk and sales management functions, facilitating efficient deal execution and achieving team objectives.
Data VisualizationEnterprise SoftwareGovTechSaaSSoftware
Responsibilities
Assist in streamlining deal desk processes by collaborating with sales leadership, field teams, and operations to identify and resolve bottlenecks in deal execution
Manage the order management process by preparing order forms, managing quote approvals, ensuring alignment with cooperative contract vehicles, resellers, and distributors, and adhering to established guidelines
Perform pricing analyses under the guidance of senior team members, contributing to optimized deal structuring and alignment with financial metrics
Assist in the development and maintenance of dashboards and tools that enhance visibility into deal performance, ensuring data accuracy and alignment with team objectives
Ensure compliance with standard booking metrics through accurate deal data review and adherence to revenue recognition guidelines
Contribute to the identification of process improvement opportunities within the commercial operations workflow to support scaling efforts
Maintain CRM (Salesforce) data integrity, ensuring accurate and consistent information across sales and operations systems
Provide routine analysis and reporting to support deal desk operations and address specific ad hoc requests from sales management or leadership
Qualification
Required
Bachelor's degree in Business, Finance, Accounting, or a related discipline is required
Strong problem-solving skills, with a focus on learning and applying established guidelines to resolve routine challenges
Ability to adapt to a fast-paced environment and manage evolving priorities with guidance from the manager
Clear written and verbal communication skills to articulate findings (e.g., pricing and deal structures) and collaborate effectively within the team
Preferred
A minimum of 2 years of experience in deal desk operations, sales operations, finance, or a related field is preferred. Relevant internships or academic projects may be considered
Familiarity with B2B SaaS deal structures or similar environments is preferred
Curiosity about emerging technologies, including artificial intelligence (AI), and their potential to improve operation processes and decision-making
Proficiency in Google Suite (or Microsoft 365) and basic knowledge of Salesforce or other CRM systems is preferred
Familiarity with operational tools (e.g., CPQ, Tableau, Outreach) and quoting tools is highly preferred
Company
OpenGov Inc.
Our mission is to power more effective and accountable government.
501-1000 employees
H1B Sponsorship
OpenGov Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (12)
2023 (10)
2022 (14)
2021 (4)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$178MKey Investors
Cox EnterprisesEmerson CollectiveAndreessen Horowitz
2024-02-27Acquired
2022-02-01Series Unknown· $50M
2019-09-02Series D· $51M
Leadership Team
Zac Bookman
CEO and Co-founder
Paul Denton
Chief Financial Officer
Recent News
2025-12-29
Company data provided by crunchbase