ACV Auctions · 1 month ago
VP, Capital Operations & Risk
Buffalo, NY, USA
Full-time
Onsite
Director/Executive
$230K/yr - $280K/yr
12+ years expACV Auctions is a technology company revolutionizing the automotive industry by transforming how dealers buy and sell cars online. The VP, Capital Operations and Risk will oversee all operations and risk management activities for ACV Capital, ensuring operational performance and optimizing the financial health of the portfolio while developing strong dealer relationships.
AppsAutomotiveMarketplaceMobile Apps
No H1B
Responsibilities
Oversees daily operations and will be accountable for the performance, contributions and service levels for the operations department
Monitors daily processing of work performed by internal team to ensure deadlines are met, goals are accomplished, and in compliance with policies
Directly responsible for staffing including resource need allocation based on forecasted growth
Own the development and execution of ACV Capital’s operational policies and procedures, including exception authorities, balancing risk exposure with customer experience and retention
Collaborate with other senior leaders cross-functionally to ensure we are appropriately representing and serving our customers both internally and externally
Coach and develop members of the Capital Operations team, promoting ACV culture and supporting the growth plans for ACV Capital while driving adoption of best practices, newly developed policies and procedures while gaining process efficiencies
Play a key stakeholder role in the continued digitization, automation, and modern solutions architecture of all operational processes
Serve as a subject matter expert for Product & Tech development, providing requirements for back-office operations and dealer facing support tools
Own end-to-end risk strategy and portfolio management to drive sustainable growth of the portfolio
Develop early warning systems with insights into dealer behavior to identify deterioration and expedite recovery efforts
Regularly analyze the loan portfolio to identify trends, concentrations, and emerging risks
Ensure inventory audits are performed timely and accurately balancing risk and dealer experience
Manage high-risk accounts, define and manage exceptions, and guide workout or recovery strategies
Lead forecasting, stress testing, and scenario planning based on economic and industry conditions
Ensure lending practices comply with regulatory standards such as Fair Lending (e.g. ECOA), Truth in Lending Act (TILA)
Support product development efforts by identifying key risks and mitigants and defining policies and procedures for growing product suite and use cases
Partner closely with Credit, Sales, and Finance to balance growth objectives with prudent risk management
Establish Risk Committee for Capital with key stakeholders including senior leadership as well as investors to support portfolio funding needs via securitization
Advise senior leadership on strategic risk decisions, especially regarding new lending products or markets
Present portfolio performance, risk trends, and recommendations to senior leadership and the board of directors
Build and maintain performance dashboards, dealer scorecards, and operational KPIs
Use analytics to detect early warning indicators, operational bottlenecks, and underwriting opportunities
Partner with technology and data teams to enhance risk models and decisioning tools
Oversee the development and validation of risk models (e.g. probability of default, loss given default)
Foster a culture of operational excellence, data-driven decision-making, and continuous improvement
Provide leadership and direction to team members, allocating resources and setting strategic direction and priorities
Lead and mentor a team of risk analysts, portfolio managers, and auditors, fostering a culture of accountability and continuous improvement
Qualification
Required
12+ years of experience in floorplan lending, commercial lending, auto finance, or asset-based lending
Deep understanding of collateral-based lending, dealer operations, inventory management, and credit risk
Strong analytical skills with experience in KPIs, dashboards, scorecards, and risk modeling
Proven leadership experience managing multi-functional teams
Excellent communication, negotiation, and decision-making abilities
Bachelor's degree in Business, Finance, or related field; MBA preferred
Preferred
MBA preferred
Benefits
Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)
Company
ACV Auctions
ACV is a high growth technology company that provides a vibrant digital marketplace for wholesale vehicle transactions and data services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$351MKey Investors
Durable Capital PartnersAkkadian VenturesBessemer Venture Partners
2021-03-24IPO
2020-09-03Series E· $55M
2020-06-01Secondary Market
Leadership Team
George Chamoun
CEO
Bahman Koohestani Koohestani
Chief Technology Officer
Recent News
2025-11-18
2025-11-07
Business Wire
2025-11-06
Company data provided by crunchbase