Crown Castle · 11 hours ago
Field Operations Technician
Downers Grove, IL
Full-time
Onsite
Entry, Mid Level
$24.18/hr - $33.22/hr
2+ years expCrown Castle has been a leader in shared communications infrastructure for over three decades, connecting communities and businesses. The Field Operations Technician is responsible for maintaining small cell and DAS networks, responding to outages, performing preventative maintenance, and ensuring safety and quality in all operations.
InternetMobileTelecommunicationsWireless
Responsibilities
Perform all activities in a manner to ensure the safety of yourself, your team, your customers and the public
Respond to all network outages, impairments and emergencies in the DAS/SC network you are assigned
Complete all assigned annual preventative maintenance inspections thoroughly and accurately, to Crown standards
Operation and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter
Operate PC or similar devices to gain access to DAS/SC network and complete assigned administrative tasks
Work efficiently and effectively with cross functional departments and peers
First line acceptance of all new and modified networks using the Network Handoff Process
Ensure timely acceptance of all assigned tickets and meet all SLA, Resolve and MTTRs in you assigned area
Qualification
Required
High School Degree or equivalent required
A valid state driver's license required
Two (2) or more years of experience in one or more of the following fields: wireless communications, outside plant fiber optic installations, repair, testing and troubleshooting
Knowledge of radio transmitters, receivers, antennas, electronic theory, fiber optic theory
Ability to safely drive and operate a DOT compliant boom truck, in the public right of way
Ability to work closely with and provide guidance to vendors both on-site and remotely
Ability to analyze and understand PIM/Sweep test data
Ability to communicate both verbally and in writing in a clear and concise manner
Skilled in trouble ticket or work order systems
Exposure to network monitoring systems
Ability to work independently with minimal guidance, while managing time for maximum efficiency
Preferred
Associates degree, two-year technical degree or equivalent military/special electronics training experience strongly preferred
DOT Certification
OSHA Certifications
Fiber Optic Experience
PIM or Antenna analyzer certifications
Benefits
Medical, dental, vision, and basic life insurance
401k plan
Minimum of 18 days of paid time off each year
12 paid holidays throughout the calendar year
Company
Crown Castle
Crown Castle Provides communications infrastructure--connecting people & businesses to essential data, technology & wireless service.
1001-5000 employees
H1B Sponsorship
Crown Castle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (17)
2023 (22)
2022 (22)
2021 (16)
2020 (12)
Funding
Current Stage
Public CompanyTotal Funding
$2.83B2024-08-01Post Ipo Debt· $1.25B
2023-12-04Post Ipo Debt· $1.49B
2001-04-25IPO
Leadership Team
Cathy Piche
EVP-COO Tower
Daniel Schlanger
Senior Vice President
Recent News
2025-12-03
2025-12-02
2025-11-14
Company data provided by crunchbase