Apply on Employer Site

The Chefs' Warehouse · 23 hours ago

Inside Sales Associate

Petaluma, CA

Full-time

Onsite

New Grad, Entry Level

Mike Hudson Distributing is a specialty food distributor located in Petaluma, California, servicing a variety of food-related businesses in Northern California. The Inside Sales Associate is responsible for generating revenue by proactively reaching out to customers, understanding their needs, and promoting products and services to enhance customer satisfaction and drive sales growth.

CateringFood and BeverageFood ProcessingHotelMeat and PoultryRestaurants

Responsibilities

Report to work on time with a professional attitude

Receive incoming calls from customers, prepare orders and expedite

Suggest and sell additional items over the phone

Inform customer of items not ordered or out of stock per regular ordering process offering subs where available

Review accuracy of incoming orders, collect and input orders submitted via fax, email, voicemail

Ensure accuracy of outgoing, entered orders

Work with outside sales team reporting irregularities, problems and requests for outside sales assistance. Direct phone calls to the appropriate team members

Builds and maintains customer relationships

Deal professionally on the phone and in person with customers, vendors and fellow employees. Cooperate with other members of the sales team and departments to ensure the customer receives an excellent service level

Assist with processing special orders and customer price lists

Provide backup vacation coverage for Sales Representatives and assist with workload of fellow team members when absent

85% of work day is spent on telephone

Attend inside/outside sales meetings and take part in sales activities, as needed

Other projects or tasks assigned by Manager as needed

Document and keep record of customer complaints on Footprint and create quarterly report of same

Qualification

Inside Sales ExperienceCustomer Service SkillsFood Service KnowledgeBilingual (Spanish/English)Data EntryFollow Through SkillsCommunication SkillsTeam PlayerGoal Oriented

Required

Minimum education: High School Diploma

Excellent verbal, telephone and written communication skills

Data entry and 10-key experience required

Self-motivated, professional, goal oriented and able to handle multiple tasks

Must have a sense of urgency and be able to work under pressure

Flexibility: ability to work well with all departments and levels of staff both internally & externally

Follow through skills a must

Preferred

Previous food service distribution Inside Sales/Customer Service and/or call center experience preferred

Strong knowledge of food service products, product categories and vendor community preferred

Must be a team player with a positive attitude

Bilingual (Spanish/English) a plus

Benefits

Paid Vacations, Paid Holidays

Health, Dental and Medical Benefits

Weekly pay

Life Insurance

5% above cost for our high-quality food products

Employee discounts for travel and events

401k

Employee Stock Purchase Plan

Company

The Chefs' Warehouse

The Chefs' Warehouse, North America's top specialty food distributor since 1985, offers over 88,000 premium products to elite restaurants, hotels, and gourmet shops.

Founded in 1985