WVU Medicine · 1 month ago
IT Client Success Liaison
Morgantown, WV
Contract
Onsite
Senior Level
5+ years expWVU Medicine is seeking an IT Client Success Liaison responsible for leading marketing, project management, cost development, contracting, and client relationship coordination for IT enterprise system programs. This role involves driving program growth, managing client communications, and ensuring successful project execution.
Health CareHospitalMedical
Responsibilities
Lead the development and ongoing refinement of comprehensive marketing materials that effectively communicate the program’s offerings, objectives, and value
Responsible for ensuring transparent and objective communication regarding program status, issues, and successes to all stakeholders, including clients, management, and internal teams, while upholding established program standards
Lead and oversee the strategic planning and execution of complex projects, ensuring alignment with organizational goals and client needs
Responsible for leading complex program initiatives, ensuring alignment with strategic objectives, and managing risks
Responsible for fostering strong collaboration across all stakeholders, including customers, teams, and sponsors
Proactively prioritizes both individual and team workloads with a strategic approach, anticipating potential risks, consequences, and opportunities for continuous improvement
Exerts advanced influencing and leadership skills to shape both immediate and long-term decisions, driving program success
Demonstrates an advanced understanding of the organization’s current versions of software to perform project planning and oversight
Oversees departmental functions and meetings, driving the execution of administrative processes to enhance performance and productivity
Responsible for managing all aspects of contracting, including negotiating favorable terms and ensuring adherence to legal and regulatory requirements, and mitigating potential risk
Responsible for fostering a collaborative, high-performing environment by promoting knowledge sharing, cross-functional collaboration, and continuous improvement
Qualification
Required
Bachelor's in Information Technology, MIS, Business Administration or Management, or related field required, OR five (5) years of relevant experience such as business, marketing, project leadership, project coordination, team lead, client relationship coordination
Minimum of five (5) years of team lead, project lead, project coordination, business administration experience. Associate's degree may substitute for relevant experience
Minimum of five (5) years of information technology experience
Minimum of three (3) year marketing and client relationship experience
Ability to handle and maintain confidential information
Ability to work independently or cooperatively as a team member
Ability to adapt to various workloads and assignments
Ability to work with multi-disciplinary groups
Possess excellent oral and written communication skills
Ability to prioritize tasks
Ability to work in a fast paced and rapidly changing environment
Must be flexible
Preferred
Master's in Information Technology, MIS, Business Administration or Management, or related field, OR five (5) years of relevant experience such as business, marketing, project leadership, project coordination, team lead, client relationship coordination
Project Management Certification
Experience in an academic medical center environment and/or large healthcare system
Experience with electronic health record
Five (5) years of marketing and/or client relationship experience
Company
WVU Medicine
West Virginia University Health System is a non-profit organization that offers a full range of healthcare services.
10001+ employees
H1B Sponsorship
WVU Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (11)
2023 (9)
2022 (9)
2021 (7)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Albert L. Wright, Jr.
President and CEO
Zach Kerns
VP of Finance / CFO East Region
Recent News
Seattle TechFlash
2025-12-21
2025-11-23
2025-11-20
Company data provided by crunchbase