S&S Activewear · 1 month ago
Warehouse - Outbound Operations Manager
Lockport, IL
Full-time
Onsite
Mid, Senior Level
$95K/yr - $105K/yr
5+ years expS&S Activewear is a leading North American distributor of imprintable apparel. The Distribution Center Outbound Operations Manager will oversee automated outbound operations, ensuring efficient processing of customer orders and leading a team to achieve operational goals.
ApparelFashionLifestyle
No H1B
Responsibilities
Direct and manage all outbound operations, including order picking, packing, and shipping activities
Ensure timely and accurate processing of all outbound shipments to meet customer delivery expectations
Develop and implement operational procedures and policies to enhance productivity, quality, and safety
Lead, coach, and develop a team of supervisors, leads, and associates to achieve performance objectives
Foster a positive work environment, promoting teamwork, employee engagement, and open communication
Monitor team performance, providing regular feedback and conducting performance evaluations
Identify opportunities for process improvements and implement best practices to enhance efficiency and reduce operational costs
Utilize data and metrics to drive decision-making and track progress on key performance indicators (KPIs)
Collaborate with other departments, including inbound, inventory control, and customer service, to streamline processes and resolve issues
Ensure compliance with all safety regulations and company policies, promoting a culture of safety within the outbound operations
Conduct regular safety audits, training sessions, and emergency preparedness drills
Address any safety incidents or concerns promptly and thoroughly
Maintain high standards of customer service, ensuring that all outbound shipments meet quality and delivery requirements
Address and resolve any customer complaints or issues related to outbound operations
Collaborate with the customer service team to enhance the overall customer experience
Manage labor, equipment, and supply budgets for outbound operations
Optimize resource allocation to achieve cost-effective operations
Prepare and present reports on operational performance, budget adherence, and improvement initiatives
Qualification
Required
Bachelor's degree, preferred Supply Chain Management, Logistics, Business Administration, or related field; or equivalent work experience
5+ years of experience in distribution center operations, with at least 3 years in a supervisory or management role
Experience leading in a large, diverse work force in a dynamic work environment that is driven by accurate and timely (same day) order fulfillment
Experience leading and planning DC Operations in automation environment for high volume, multi-channel distributor
Strong knowledge warehouse management systems (WMS) and other related technologies
Excellent leadership, communication, delegation and interpersonal skills
Proven ability to manage and motivate teams in a fast-paced, dynamic environment
Strong analytical and problem-solving abilities
Experience driving a culture of safety and continuous improvement using Lean methodologies
Benefits
Vacation
Personal, and Sick time
Medical, Dental, Vision, Life Insurance, and Disability coverage
Flexible Spending Accounts
401(k) plan
Discounts on brand‑name apparel
Fun employee events
Meaningful opportunities for growth and advancement
Company
S&S Activewear
S&S Activewear is a leading, technology-enabled apparel and accessory distributor in the US and Canada, with 4M+ sq ft of warehouse space.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-20Acquired
Leadership Team
Christopher Kodosky
Chief Financial Officer (CFO)
Alaina Brooks
Chief Legal Officer
Recent News
2025-08-08
Gildan Activewear, Inc.
2025-08-06
Company data provided by crunchbase