Case Western Reserve University · 4 weeks ago
Production Audio Visual Technician
Cleveland, OH
Full-time
Onsite
Entry Level
$20.68/hr - $20.68/hr
2+ years expCase Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The role involves ensuring the smooth functioning of technical operations at the Maltz Performing Arts Center, providing operational and technical support for various events, and managing live productions.
E-LearningEducationUniversities
Responsibilities
Implement stage set up and tear down of all systems, including furniture, lighting, audio, video, and other technical elements. Perform intermediate-level service functions as needed to maintain full operational status of technology. This includes evaluation of issues escalated from remote support personnel, replacing audiovisual equipment, conducting signal flow analysis, testing cables, testing audiovisual systems, documenting system changes, repairing classroom technology hardware. Apply configuration updates and control file updates to audiovisual systems. (30%)
Act as the performance technician for all events. Liaise with the production manager to ensure that all technical and performance elements are appropriate. Control audio, video, and lighting systems and performs other duties as assigned by the production manager. Orient and facilitate unfamiliar individuals with the use of the space. (30%)
Document technical troubleshooting procedures and resolutions for support issues using the incident management tool. Work closely with student employees and outside contractors to ensure the timely delivery of requisite facilities for multiple back-to-back events. Identify and pursue the most efficient use of resources. Clearly and articulately explain complicated tasks and sequences of events to large groups of individuals. Facilitate rehearsals in the space, communicates client needs to requisite parties, and ensures functionality of all systems. Quickly understand and address problems that could hinder operations. (20%)
Maintain accurate inventory and maintenance of all equipment for audio, video, and lighting. Responsible for pulling, setting, usage, and storage of all equipment. Maintain signal infrastructure for audio and video systems and initiate troubleshooting and repairs under the direction of production manager. (20%)
Supervise 5 to 10 student employees who perform a myriad of jobs and tasks at the venue. Oversee their scheduling, set daily and weekly expectations, audit, and ensure that work has been completed, lead their development in technical theater competency and ability. (10%)
Assist the production manager in managing all relationships with outside vendors and contractors. Direct the day-to-day work of all external individuals in the space. (4%)
Perform installation duties during audiovisual upgrade projects. This includes installing and decommissioning equipment and components. (3%)
Serve as A/V subject matter expert. (2%)
Perform other duties as assigned. (1%)
Qualification
Required
2 years of related experience in performing arts space required
Experience with audio networking systems, digital mixing consoles, lighting systems, recording equipment, multi-track audio and video recording systems, broadcasting setups, video presentation and projection
High school education required
Strong working knowledge of media communications theory, including video, audio and projection standards, practices, protocols, and procedures
Strong working knowledge of installing and operating of audio, video, projection and data projection equipment
Ability to interface portable computer systems with modern audio-visual equipment
Knowledge of technical theater operations, various types of stage plots
Familiarity with a wide range of event types: orchestral, choral, theatrical, lecture, banquet, ceremony, etc
Ability to calmly and confidently provide instruction and training to a wide variety of clients
Ability to interact with colleagues, supervisors, and customers face to face
Ability to meet consistent attendance
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest
Excellent communication skills. Communicating effectively in writing as appropriate for the needs of the audience. Talking to others to convey information effectively. Ability to actively listen and be responsive to verbal and non-verbal clues
Ability to develop networks and use them to strengthen internal and external support. Ability to identify opportunities and take action to build strategic relationships between University Technology and other university areas, teams, departments, etc., to help achieve business goals
Ability to respond to difficult, stressful or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers. The ability to recognize awkward or potentially embarrassing situations that sometimes arise. Always aware of tone and careful choice of words, while at the same time ensuring that the intended message is clear, polite and readily understood
Ability to look at situations from multiple perspectives, break problems into component parts, and look for underlying causes and think through the consequences of different courses of action
Ability to optimize the use of time and resources to achieve the desired results; effectively plan and organize work to minimize crises; prioritize appropriately
Ability to identify various types of problems, as well as opportunities for increased efficiency and improvement, along with the creation of workable solutions. Requires the identification and analysis of problems, evaluation of alternatives, and provision of solutions
Ability to develop in-depth understanding of client needs in order to be more helpful. The ability to consider how different audiences are likely to respond and choose the best method of communicating the message to each audience
Consistently models high standards of honesty, integrity, trust, openness and respect for the individual
Experience working with various populations
Ability to recognize the importance of certain tasks and responsibilities and the ability to prioritize to ensure that deadlines are met
Preferred
Bachelor's degree preferred
Benefits
Excellent healthcare
Retirement plans
Tuition assistance
Paid time off
Winter recess
Company
Case Western Reserve University
Case Western Reserve University is among the nation's leading research institutions.
5001-10000 employees
H1B Sponsorship
Case Western Reserve University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (103)
2023 (114)
2022 (123)
2021 (86)
2020 (134)
Funding
Current Stage
Late StageTotal Funding
$1.17M2015-10-12Grant· $1.17M
Leadership Team
Caden Kacmarynski
Co-Founder and President - Case Quantum Computing
Christine Kush
Associate Dean, Corporate Partnerships and Executive Education
Company data provided by crunchbase