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The City University of New York · 3 weeks ago

Director of Human Resources and Labor Relations - Facilities Operations and Emergency Response

New York, NY

Full-time

Hybrid

Director/Executive

$137K/yr - $146K/yr

8+ years exp

The City University of New York is seeking a Director of Human Resources and Labor Relations to support the Office of Facilities Maintenance, Operations and Emergency Response. This role provides strategic leadership for all HR and labor relations functions, ensuring compliance with policies and fostering an inclusive work environment.

Higher Education

Responsibilities

Lead the strategic direction of employee and labor relations, including policy development, grievance oversight, and union engagement

Supervise HR managers and staff, ensuring consistent service delivery and compliance with university-wide standards

Oversee high-level investigations, conflict resolution, and workplace dispute mediation

Serve as primary advisor to senior leadership on HR policies and collective bargaining agreements, coordinating with the Office of the General Counsel and CUNY Central Office of Labor Relations, as appropriate, to ensure compliance and consistency

Guide workforce planning, including recruitment strategy, classification and compensation, and organizational development

Oversee the design and development of training initiatives related to performance management, disciplinary procedures, and dispute resolution

Partner with senior leadership to drive strategic planning and continuous improvement across personnel, budget, technology, and operational processes

Evaluate internal processes and implement continuous improvements to enhance efficiency and compliance

Perform related duties as assigned

Qualification

Human Resources ManagementLabor RelationsConflict ResolutionSHRM CertificationInvestigations ExperienceAnalytical SkillsNegotiation SkillsInterpersonal CommunicationPresentation SkillsLeadership SkillsTeam Collaboration

Required

Bachelor's degree and eight years' related experience required

Ten years of human resources experience including employee relations and labor relations

SHRM or HRCI certification

Proven experience leading and supporting centralization initiatives focused on streamlining workflows, enhancing operational efficiency, and optimizing organizational processes

Experience conducting investigations and/or mediations

Current knowledge of higher education laws and regulations, as well as public sector labor laws, NYC and NYS labor contracts, rules, regulations and policies, and federal and state employment and labor laws

Strong negotiation and conflict management skills

Exceptional writing, verbal, and interpersonal communication skills, including ability to prepare reports; strong consultation, presentation, and group facilitation skills with experience presenting to various audiences

Exceptional analytical, evaluative, research and critical thinking skills to arrive at valid conclusions, make recommendations, and action plans

Strong work ethic, character, and personal integrity with the ability to work with the utmost professionalism, discretion and confidentiality, as well as establishing and maintaining productive working relationships

Proactive, flexible and collaborative work style with strong listening, group facilitation, presentation and cross-cultural interpersonal skills for effective communications and productive relationships with diverse staff and external stakeholders

Demonstrated leadership and managerial skills with the ability to use sound judgment to make decisions and resolve problems diplomatically

Benefits

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.

We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Company

The City University of New York

The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.

Founded in 1847

New York, NY, US

10001+ employees