West Coast Community Bank · 4 weeks ago
Client Service Representative I
Watsonville,CA,US
Full-time
Onsite
New Grad, Entry LevelWest Coast Community Bank is a top-rated community bank focused on serving the banking needs of businesses and individuals. As a Client Service Representative, you will provide exceptional service to clients while handling their financial transactions and maintaining high standards of client care and operational excellence.
BankingFinancial Services
No H1B
Responsibilities
Demonstrate a solid understanding of all bank products and services
Deliver service that aligns with the Bank’s Client Service Standards and Core Values
Greet clients in a friendly, professional, and courteous manner
Accurately process a variety of transactions, including: Check cashing and deposits, Fund verification and account balance inquiries, Loan payments and other routine banking transactions
Maintain compliance with all cash handling procedures and balancing requirements
Follow the Bank’s Client Identification Procedures to ensure secure and accurate service
Provide prompt and professional support to clients in person and via telephone
Complete all mandatory compliance and training courses on time
Qualification
Required
Demonstrate a solid understanding of all bank products and services
Deliver service that aligns with the Bank's Client Service Standards and Core Values
Greet clients in a friendly, professional, and courteous manner
Accurately process a variety of transactions, including: Check cashing and deposits, Fund verification and account balance inquiries, Loan payments and other routine banking transactions
Maintain compliance with all cash handling procedures and balancing requirements
Follow the Bank's Client Identification Procedures to ensure secure and accurate service
Provide prompt and professional support to clients in person and via telephone
Complete all mandatory compliance and training courses on time
Trustworthy
Caring attitude
Friendly & outgoing
Comfortable working with the public
Reliable & dependable
Team player
Detail oriented
Excellent communication skills, both written and verbal
Aptitude for working with new computer systems and software
Previous cash handling experience preferred
Regular, predictable attendance is required; including the occasional evening and weekend work as business demands dictate
Travel between company locations as needed
Candidates must be legally authorized to work in the United States without the need for current or future sponsorship
Preferred
Previous cash handling experience preferred
Benefits
Medical, dental, and vision plans
Vacation, sick leave, paid Holidays
Paid volunteer time
Employer paid life insurance
401(k) with employer matching
Ongoing training, professional development and career advancement opportunities
Company
West Coast Community Bank
ABOUT WEST COAST COMMUNITY BANK Founded in 2004, West Coast Bank is the wholly owned subsidiary of its holding company, West Coast Community Bancorp.
Founded in 2003
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Maxwell Sinclair
Executive Vice President and Chief Risk Officer
Recent News
Seattle TechFlash
2025-04-26
2025-04-02
2025-02-14
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