Viasat · 3 days ago
Senior Production Support Hardware Technician
Carlsbad, CA
Full-time
Onsite
Senior Level, Lead/Staff
$50.48/hr - $75.96/hr
10+ years expViasat is a global communications company on a mission to deliver transformative connections. They are seeking a Senior Production Support Hardware Technician to support multiple networking communication products, troubleshoot technical issues, and aid in the transition of prototype units to production.
InternetOptical CommunicationTelecommunications
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Independently troubleshoot complex digital PWAs (Processors, memory, FPGAs, CPLD, microcontrollers) to component level root cause and coordinate/preform repairs and retests
Identify rework needed to isolate and/or repair problems
Integrate and debug designs in the laboratory
Work closely with engineers to devise and monitor tests for troubleshooting problems
Perform Design verification testing to requirements compliance
Perform Environmental testing on components and systems
Use of both Windows and Linux operating systems to develop and execute tests
Assembly, design, and operate custom test fixtures/equipment
Write and update Test procedures
Use Visio and similar tools to document system testing, re-work and debug instructions
Knowledge and use of scripting languages, e.g. PERL, PYTHON a plus
Able to be the main point of contract for multiple products for support issues
Qualification
Required
10 - 15+ years of hardware troubleshooting or sustaining experience
US citizenship and ability to obtain and maintain a SECRET security clearance is required
Must be able to prioritize, be detail oriented, and have a history of managing time well to accomplish multiple tasks in parallel
Strong written and verbal communication skills, ability to work with a temporally and geographically diverse team
Ability to document and report on technical solutions/findings
Good working knowledge of MS Office products for documentation creation and modification
Extensive familiarity with standard test equipment (i.e., oscilloscopes, spectrum analyzer, power supplies, etc.)
Extensive familiarity with production related processes and common failure modes
High aptitude for learning new things
Desire to be part of a multidisciplinary team to evaluate and troubleshoot production related issues
Ability to work independently, take initiative, take ownership of tasks and results
Ability to travel up to 10%
This is an onsite role based in Carlsbad, CA
Preferred
Associate's or Bachelor's Degree in Electrical Engineering or Computer Engineering
Familiarity with TCL, Perl, Python or another scripting language
Proven experience in debugging, diagnosing, and solving embedded designs issues
High aptitude for learning
Ability to work independently, take initiative, take ownership of tasks and results
Benefits
Additional cash or stock incentives may be provided as part of the compensation package
A range of medical, financial, and/or other benefits
Company
Viasat
Viasat is a global communications company that offers satellite services.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$3.16BKey Investors
UK Space AgencyNASA
2025-11-21Grant· $1.15M
2024-09-09Post Ipo Debt· $1.98B
2023-09-13Post Ipo Debt· $733.4M
Leadership Team
Andy Lincoln
Chief Engineer
Don Buchman
President Aviation
Recent News
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2026-01-07
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