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Dacotah Bank · 2 weeks ago

Business Systems Analyst - Digital Banking

Aberdeen, SD

Full-time

Onsite

Mid Level

Dacotah Bank is focused on enhancing its Digital Banking systems, and they are seeking a Business Systems Analyst to support the Q2 Online Banking platform and related systems. The role involves administration, troubleshooting, training, and collaboration with various departments to improve digital banking products and services.

BankingFinancial ServicesInsuranceWealth Management

Growth Opportunities

Responsibilities

Administer the Q2 Online Banking platform, and other systems integrated into online banking. Maintain the platform in a way that assures products and services are available to customers and integrations are communicating with others as necessary to provide an excellent customer experience

Administrator the Centrix ETMS/ARS and PIQs systems. Work with members of Treasury Management and Deposit Operations to create efficiencies and promote new updates and features

Keep abreast of new products and trends in the digital banking arena and provide insight and options to expand the use of digital banking by customers

Lead and participate in scheduled projects that require interaction between various departments and vendors. Provide expertise on these projects to assure projects are completed on time and with expectations met

Provide detailed, proactive communication to product owners and leadership regarding the status of ongoing project work and any outages, or disruptions, that may impact internal users and/or Dacotah Bank customers

Develop relationships with vendors such as Q2, FIS, Fiserv, and iPay. These relationships need to be such that vendor due diligence is up to date, system issues are prioritized and resolved in a timely manner, and you remain up to date on product changes, upgrades, and new products and services

Understand how regulations and rules impacting digital banking systems affect the systems and products that you support. Stay abreast of regulatory changes from FFIEC Guidance, Federal Regulations and NACHA rules

Participate in and respond to internal and external audits and examinations of the Technology Services department, or other departments of the bank, as requested. Provide timely responses to exam/audit findings to show continued progress in obtaining resolution

Assist in the development and testing of business continuity and disaster recovery plans for areas of responsibility

Develop policy and procedures designed to maintain consistency, efficiency, and the management of risk. Review and update these policies and procedures so they remain current and relevant

Work with Talent Management to create and support the training of staff as requested

Work with others in Technology Services to manage the core system functionality relating to digital banking systems and products, including the testing and implementation of core releases and parameter changes as required by regulatory or NACHA rule changes

Provide financial reporting for digital banking services and products. monitoring usage and advising if products and services are no longer cost effective and/or efficient to use

Participate and be engaged in user groups, conferences, and educational offerings, such as the Q2 Connect conference

Participate in bank acquisitions and conversions as needed

Qualification

Q2 Online BankingACH transactionsRegulatory complianceFinancial reportingVendor managementCommunication skillsAttention to detailProject management

Required

Must possess a bachelor's degree in technology, finance, or business field, or have an equivalent combination of relevant education, technical, financial, and business experience

Must have knowledge of basic banking transactions, such as deposits, loans, ACH transactions, etc

Understand ACH rules and regulatory compliance as it relates to digital banking products and services

Must be attentive to detail; have an ability to simultaneously handle multiple tasks; and have an ability to work independently to complete assigned tasks

Requires communication and presentation skills to engage technical and non-technical audiences

Requires ability to communicate and interact across departments and at various staff levels

Ability to maintain the confidentiality of company, employee, and customer information

Benefits

Health Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage

Dental Insurance-Dacotah Bank pays 100% of the premium, family and individual coverage

Health Savings Account

Life Insurance for the employee and family

Paid Vacation and Sick Time

Retirement Plan Options

Additional Perks and Benefits

Company

Dacotah Bank

As a state-chartered bank, Dacotah Bank provides banking, insurance, mortgage, and trust services to customers who enjoy existing financial relationships with us.

Founded in 1963