ECU Health ยท 2 days ago
Patient Scheduling Coordinator
Nags Head, NC
Full-time
Onsite
Entry Level
$16.31/hr - $23.78/hr
5+ years expECU Health is a full-service hospital dedicated to providing high-quality patient care. The Patient Scheduling Coordinator is responsible for scheduling outpatient procedures and appointments, maintaining professional communication, and ensuring a positive experience for patients and referring offices.
Hospital & Health Care
Responsibilities
Maintains professional communication with physicians, department staff, ancillary staff, patients, and referring offices
Accomplishes tasks via telephone and facsimile communication
Ability to place the patient in the most appropriate appointment slot on the departments schedule
Ensures patients and/or referring offices are aware of patient appointments
Answers or refers any questions patients and/or referring offices may have
Maintains confidentiality of patient information
Responsible for maintaining department schedules
Cancel and no-show patient appointments when appropriate
Communicate with providers and necessary staff of any schedule changes or updates
Reports updates, changes, and other significant information in staff meetings and safety huddles when necessary
Coordinates printing and faxing of various schedules for use by designated staff
Prepares statistical reports for use by Management
Obtain Demographic, Financial, and Clinical data from patients and/or referring offices
Update patient information when appropriate
File appropriate insurance(s) and obtain proper authorizations and precertification as necessary
Inform patient and/or referring office of any co-payments or payments required by the patient
Remind patients and referring offices of any special instructions prior to the patients appointment or procedure
Document in designated areas when appropriate
Resolution of registration work queue items
Greets patients and visitors to determine service needs
Coordinate care with the appropriate clinical staff to ensure that the patient is scheduled for the appropriate appointment/procedure
Coordinate with Foreign Language Interpreters as necessary
Document special needs in the scheduling system
Completes other duties as assigned
Qualification
Required
High School, GED, or higher education or 5 years of relevant experience is required- or higher
Company
ECU Health
We come to work every day in order to help you and the 1.4 million people like you across eastern North Carolina.
10001+ employees
H1B Sponsorship
ECU Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (6)
2021 (8)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Brian Floyd
President and COO
Betsey Kirisits, PHR
HR Business Partner II
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