StoneSprings Hospital Center ยท 1 day ago
Switchboard PBX Operator PRN
Dulles, VA
Part-time
Onsite
Entry Level
1+ years expStoneSprings Hospital Center is part of HCA Healthcare, the nation's leading provider of healthcare services. They are seeking a Switchboard PBX Operator PRN to manage incoming calls and monitor alarm systems, ensuring prompt and courteous communication while adhering to hospital policies.
Hospital & Health Care
Responsibilities
Answer and correctly route all calls in a prompt, courteous, and pleasant manner and to provide monitoring of all essential alarm systems to start responses to alarm activator
Demonstrate ability to operate console unit promptly and efficiently
Maintain courtesy when responding to incoming and outgoing callers
Accurately identify and take appropriate action for the following situations when they occur: Code Red (Red), Code Blue (CPR), Code Yellow (disaster), and bomb threats
Report all telephone repair needs to the PBX Coordinator
Review, comprehend, and adhere to hospital and department policies and procedures which pertain to work performance
Properly use paging system and exercise discretion in keeping paging to a minimum
Monitor all alarm system (fire, oxygen, burglar, vacuum, etc.) and takes appropriate action in event of an alarm activation
Treats all information obtained as confidential and communicates the information only through the designated administrative channels
Refer all patient information calls to appropriate designated person
Attend in-service and staff meetings as requested
Exhibit a professional rapport with employees, physicians, patients and visitors
Maintain professional appearance and demeanor
Perform duties at designated work station related to other department operations as may be assigned through the PBX Coordinator
Provides adequate notice in event of illness
Qualification
Required
2 years of customer service experience, and/or
1 year of experience working in a medical environment
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Fertility and family building benefits through Progyny
Free counseling services and resources for emotional, physical and financial wellbeing
Family support, including adoption assistance, child and elder care resources and consumer discounts
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan
Retirement readiness and rollover services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Company
StoneSprings Hospital Center
StoneSprings Hospital Center has provided quality healthcare services since 2015, giving patient's access to highly-trained physicians and advanced technology.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Landry
Chief Financial Officer
Company data provided by crunchbase