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GoTo Foods · 1 day ago

Franchise Performance Leader- Cinnabon (Los Angeles)

California, United States

Full-time

Onsite

Senior Level

7+ years exp

GoTo Foods is focused on enhancing franchise performance and operational excellence. They are seeking a Franchise Performance Leader to drive sales growth, provide strategic guidance, and support franchisees in achieving profitability and operational standards.

Food and BeverageFood ProcessingRestaurantsRetail

Responsibilities

Applies leadership, influence, and functional expertise to foster productive partnerships with franchisees, driving operational excellence and strategic alignment to meet regional performance goals

Provides comprehensive guidance, coaching, and support to franchisees, enhancing their ability to achieve sales, profitability, and operational standards. Includes developing and delivering strategic business plans and coordinating with cross-functional teams to support franchisee needs

Leads the implementation of operational improvement plans, enforces compliance with brand standards, and assists in the development and execution of marketing and operational programs. Conducts regular site visits and business reviews to monitor and enhance franchisee performance

Leverages tools such as GuestFocus and various scorecards to drive business growth and uses data and analytics to guide franchisee actions. Responsible for maintaining key business metrics and analyzing trends to recommend strategic operational improvements

Facilitates regular development sessions and annual planning processes to ensure franchisees are well-equipped to meet current and future challenges

Manages relationships with franchisees and internal stakeholders, including Marketing, Development, Supply Chain, and Training departments. Works to foster effective communication and collaboration to support franchisee success and drive brand initiatives

Accountable for achieving Brand targets and leading change for success. Plays a crucial role in overseeing financial operations, including P&L analysis, budgeting, and financial forecasting in support of the stability and long term success of their franchisees

Champions new brand initiatives and rollouts, ensuring 100% adoption across franchises. Actively seeks to diagnose and remove barriers affecting guest experience and store performance, continuously driving improvements and operational excellence

Qualification

Franchise OperationsData AnalysisLeadershipP&L AnalysisBusiness ConsultancyCommunication SkillsOrganizational SkillsProject ManagementAttention to DetailTechnical Communication

Required

Bachelor's Degree, in business or related field

Strong verbal and written communication and presentation skills, effectively presenting information to top management and restaurant franchise operators

Working knowledge of the interdependencies between/across businesses to proactively identify risks/issues that could have an impact on business results

Ability to apply business systems principles, practices, and procedures

Ability to analyze and interpret moderately complex business systems

Ability to communicate technical concepts and information in clear, concise verbal, written, electronic, and other communication formats; and to demonstrate active listening while engaging others

Ability to influence others and interact with all levels of the organization

Ability to adapt and adjust planned work through analyzing work demands, competing priorities, and tight deadlines; to understand the most effective and efficient means to accomplish tasks within the parameters of the organizational structure, processes, systems, and policies

Strong computer skills, including MS Office (i.e. Word, Excel, PowerPoint, and Outlook)

Organized and attention-to-detail approach, including strong analytical and tactical execution