Inside Loan Officer jobs in United States
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CrossCountry Mortgage, LLC · 3 weeks ago

Inside Loan Officer

CrossCountry Mortgage, LLC is the nation's leading retail mortgage lender with a strong culture of employee engagement and support. The Inside Loan Officer is responsible for converting inbound leads into loans by promoting mortgage products and services, consulting with customers, and maintaining production standards.

FinanceFinancial ServicesLendingMortgage

Responsibilities

Establish a presence for CCM, including but not limited to, converting incoming leads
Analyze current rates and programs to provide accurate and timely information to borrowers
Negotiate terms and conditions with borrowers
Participate in all steps related to the origination of a mortgage loan including but not limited to, meeting with prospects, counseling borrowers, taking mortgage applications by phone
Manage personal pipeline to ensure service standards and financial goals are met
Learn various borrowing programs and processes and stay current with changes and new products
Learn and utilize various in-house technical systems and programs
Evaluate credit requests and determine trends in a given marketplace
Comply with all applicable federal and state compliance guidelines relative to the position
Available to work varying hours and overtime if needed

Qualification

Sales experienceNMLS LicenseNegotiation skillsAnalyzing borrower incomeRetail product knowledgeAnalytical skillsMicrosoft Office SuiteCommunication skillsCollaboration skills

Required

Minimum of 1 year of sales experience or origination experience in a consumer direct or call center environment
Experience collecting and analyzing borrower income and negotiating skills
Experience proactively soliciting new business
Knowledge of retail product philosophy, policy, underwriting, procedures, documentation and systems
Excellent analytical skills
Excellent communication and collaboration skills
Proficiency in standardized software applications, including Microsoft Office Suite (i.e. Word, Excel, PowerPoint and Outlook)

Preferred

Experience converting leads and in-bound calls, preferred
NMLS License under the terms of the S.A.F.E. Act of 2008 (“SAFE Act”), a plus
State License under the terms of the SAFE Act, a plus

Benefits

Medical
Dental
Vision
401K
Company-provided short-term disability
Employee assistance program
Wellness program

Company

CrossCountry Mortgage, LLC

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Back in 2003, our founder and CEO, Ron Leonhardt, started CrossCountry Mortgage with one goal: become a nationwide mortgage lender that helps people with clear and fast home loans.

Funding

Current Stage
Late Stage
Total Funding
$1.9B
Key Investors
Ares Management
2025-11-18Debt Financing· $600M
2025-09-24Debt Financing· $900M
2021-11-23Debt Financing· $400M

Leadership Team

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Tom Kraft
Senior Vice President Operations - West
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Rob Sampson
Executive Vice President
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Company data provided by crunchbase