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Acrisure · 1 day ago

Training & Development Specialist

Fairfield, NJ

Full-time

Onsite

Entry, Mid Level

$70K/yr - $85K/yr

2+ years exp

Acrisure is a global fintech leader that empowers businesses and individuals with innovative solutions. The Training & Development Specialist will manage comprehensive training programs, facilitating onboarding and ongoing development for employees in the East Division, ensuring alignment with industry standards and company objectives.

Financial ServicesInsuranceInsurTech

Responsibilities

Facilitate comprehensive onboarding for all new employees, including:

Walkthrough of the Epic Welcome Kit and introductory Epic training with review of all applicable workflows

Guidance on Outlook signature, Webex voicemail setup, and Teams overview (including East Division background links)

Instruction on fax procedures and navigation of the Division SharePoint page, including workflows and job aids

Overview of M365 and Adobe training sites

Registration for Total CSR for those new to the industry

Sharing of Workday trainings (e.g., PrBr Commission Types, Applied Pay)

Review of all applicable reports, including Month-End reports located on SharePoint

Overview of the SWARM process

Conduct refresher training for existing employees upon team lead or manager request

Serve as a resource for all Division employees, assisting with workflow, process, and resource-related questions

Support leadership by guiding employees through cleanup projects and operational initiatives

Assist with tracking training completion and maintaining accurate training documentation

Participate in onboarding meetings and scheduled training sessions as assigned by leadership

Provide administrative and logistical support for employee training and development activities

Shadow new employees during their first year to ensure hands-on training and understanding of workflows

Participate in regular meetings with managers and team leads to identify employees ready for advancement opportunities

Coordinate targeted training and support for employees preparing for career progression or specialized roles

Schedule and facilitate ongoing training sessions—virtual, in-person, or hybrid—covering industry fundamentals, systems, and role-specific skills

Communicate available continuing education (CE) opportunities, certifications, and industry seminars to support employee growth and compliance

Collaborate with operations, placement and sales leaders to identify training needs and ensure alignment with business objectives and employee development goals

Support leadership in monitoring employee progress through assessments, feedback, and performance reviews

Coordinate with external vendors and subject matter experts to arrange specialized or advanced training sessions as needed

Stay informed on industry trends, regulations, and best practices to help ensure training remains relevant and effective

Act as a mentor to new hires and existing employees, offering guidance, resources, and ongoing support for professional development and career growth

Qualification

Applied Systems / EPIC experienceInsurance industry knowledgeTraining material developmentProject management skillsAdult learning principlesMotivating learnersCommunication skillsInterpersonal skills