Front Desk for Luxury Condominium in Ft. Lauderdale jobs in United States
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Associa · 1 day ago

Front Desk for Luxury Condominium in Ft. Lauderdale

Associa is a leading company in community management with over 11,000 team members. They are seeking a Front Desk Agent who will be responsible for greeting visitors, managing deliveries, and ensuring the security of the condominium premises.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Greeting vendors, residents and their guests
Coordinating all deliveries of packages, flowers, restaurant food
Duties include controlling and monitoring security cameras
Monitoring of building's exterior doors, and maintaining a secure environment for our residents
Monitoring and Controlling guest/vendor access to residential floors
Collaborating with other building staff personnel, and ensure residents, and their guests needs are met
Review daily front desk procedures and facilitate communication between unit owner, maintenance team and property management
Ensure all areas are maintained in a professional and clean manner during shift
Follow all safety and security policies, programs and procedures
Be able to handle crisis situations in the event of emergency and/or fire
Be able to answer the telephone and speak clearly and professionally
Other duties as assigned by management

Qualification

Customer ServiceFluency in EnglishHospitality Industry trainingProperty Management SystemSpanishRussianPortugueseAttention to DetailTeamworkProblem Solving

Required

High school graduate or equivalent vocational training certificate
Compute basic arithmetic
Fluency in English both verbally and non‑verbally
Provide legible communication and directions
Perform job functions with attention to detail, speed and accuracy
Prioritize and organize
Be a clear thinker, remaining calm and resolving problems using good judgment
Follow directions thoroughly
Understand guest/member's service needs
Work cohesively with co‑workers as part of a team
Work with minimal supervision
Maintain confidentiality of guest/member information and pertinent resort data
Ability to input and access information in the property management system/computers/point of sales system

Preferred

Some college or training in Hospitality Industry
Previous experience as Front Desk Agent
Customer Service: 2 years
Spa: 2 years
Spanish, Russian, Portuguese

Company

Associa provides management and consultancy services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2008-06-11Private Equity

Leadership Team

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Michelle Johnson
SVP, Chief Information & Transformation Officer
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Debra Warren
VP Learning & Development
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Company data provided by crunchbase