Concentrix · 2 weeks ago
Human Resources Business Partner
Arnold, MO
Full-time
Onsite
Mid, Senior Level
$75K/yr - $87K/yr
5+ years expConcentrix is a company seeking a Human Resources Business Partner to lead and implement HR activities focused on employee engagement, talent management, and compliance with HR policies. The role involves advising management, managing employee concerns, and developing HR training programs while ensuring alignment with organizational strategies.
Customer ServiceInformation TechnologyOutsourcingSalesUX Design
Responsibilities
Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive development and execution of short-term strategy and execution of long-term departmental strategy
Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation
Understand market conditions and best practices and apply to Human Resources philosophy, strategic plans, and organizational changes to ensure Human Resources policies and programs are aligned; partners with stakeholders to develop and implement creative and proactive solutions to remain compliant, competitive, and in alignment with the organization's overall strategies
Lead a regional team in processing and responding to employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team
Manage facilitation, and may assist with the development, of HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams
Direct regional team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop and implement creative and proactive solutions and gauge program effectiveness
Oversee and may conduct investigations on workplace situations, prepare documentary requirements for complex labor-related cases, and represent the company in legal matters, as required; with a focus on issue resolution within assigned region
May serve as Human Resources Lead on large-scale projects being conducted across the organization
Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues
Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization
Qualification
Required
Minimum of 5+ years of experience in an HR generalist role
Significant Progressive Management and team leadership experience within a high-volume/fast-paced setting
Demonstrated extensive knowledge and understanding of human resources laws, processes and procedures relating to staffing, employee relations, and payroll within a contact centre environment
Credibility and confidence to make an immediate impact at all levels within organization
Excellent Interpersonal and organizational skills and a ‘can do' proactive attitude are essential
Excellent communication skills, both written and verbal skills; ability to effectively present information to internal and external associates
Advanced Microsoft Office skills a requirement
Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment
Demonstrated ability to mentor, coach and provide direction to a team of employees
Demonstrated ability to take initiative and ownership with focus on continuous improvement
Demonstrated ability to foster customer service disposition and sense of professionalism for self and team
Demonstrated ability to comprehend, analyze, and interpret
This is an onsite role and the ability to work at our Arnold, MO site is a requirement
Preferred
University Degree Preferred
Experience with Workday preferred
Benefits
Medical
Dental
Vision insurance
Comprehensive employee assistance program
401(k) retirement plan
Paid time off and holidays
Paid learning days
Company
Concentrix
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.15B2023-07-19Post Ipo Debt· $2.15B
2020-12-01IPO
2006-09-11Acquired
Leadership Team
Chris Caldwell
President and CEO
Pethachi Pichappan
Vice President Information Technology
Recent News
2026-01-22
2026-01-20
2026-01-14
Company data provided by crunchbase