Director, Workplace Services jobs in United States
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United Talent Agency · 1 month ago

Director, Workplace Services

United Talent Agency (UTA) is a leading global entertainment company representing iconic artists and creators. They are seeking an experienced Director, Workplace Services to oversee operations, maintenance, and workplace experience across their Los Angeles offices, ensuring efficiency and excellence in facilities management.

Digital EntertainmentDigital MediaGaming

Responsibilities

Develop and implement operational plans to drive workplace efficiency, safety, and a five-star employee experience across all Los Angeles office locations
Maintain consistent procedures, best practices, and service standards for all facilities functions
Oversee maintenance, repair, and upkeep of facilities, ensuring compliance with safety, environmental, and regulatory standards
Manage relationships and work closely with landlord building management, security and janitorial teams across all locations
Partner with the VP Workplace Services to implement and maintain workplace safety programs, emergency preparedness, and business continuity plans
Coordinate office relocations, renovations, and moves in collaboration with internal teams
Partner with project management teams on expansions, and buildouts working with architects, contractors, and design consultants to ensure projects meet scope, schedule, and budget
Collaborate with Finance, People, Technology, and other departments to ensure facility strategy aligns with business needs
Work with the internal project team on the implementation, launch and ownership of the department’s new service desk ticketing system
Manage and develop your team overseeing facilities operations across 5 locations in Los Angeles
Foster a collaborative environment that supports accountability, service excellence, and process improvement
Provide coaching, performance management, and professional development opportunities

Qualification

Facilities ManagementOperations ManagementProject ManagementVendor ManagementBuilding Systems KnowledgeTeam LeadershipCustomer Service OrientationMicrosoft Office SuiteFacilities Management SoftwareSpanish ProficiencyCommunication Skills

Required

Bachelor's degree in Facilities Management, Business Administration, or a related field strongly preferred
10+ years of experience in facilities operations, property management or corporate real estate management
5+ years of experience building and managing teams
Proven success managing multi-site facility operations and vendor relationships
Knowledge of building systems, maintenance procedures, and occupational safety standards
Strong project management and organizational skills with the ability to manage multiple priorities
Excellent communication and interpersonal skills
Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint)
Proficiently in facilities management software and service desk/help desk implementation and management
Customer service orientation and ability to work cross-functionally with diverse teams

Preferred

Spanish language proficiency preferred but not required

Benefits

The unique and exciting opportunity to work at one of the leading global entertainment companies
Access to the tools, leadership, and resources you will need to create and drive a center of excellence
The opportunity to do the best work of your career
Work in an inclusive and diverse company culture
Competitive benefits and programs to support your well-being
Experience working in a collaborative environment with room to grow

Company

United Talent Agency

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United Talent Agency is a talent and literary agency representing actors, writers, directors, producers, recording artists and more.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
EQT
2022-07-18Secondary Market
2018-08-07Series Unknown

Leadership Team

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David Kramer
Chief Executive Officer
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Claudia Russo
Senior Vice President, Corporate Communications
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Company data provided by crunchbase