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Brightly Software · 2 days ago

Accounts Receivable, Collections Specialist

Raleigh, NC

Full-time

Onsite

Senior Level

7+ years exp

Brightly Software is a Siemens company focused on technology, community, and sustainability. They are seeking a highly motivated AR/Collections Specialist to manage accounts receivable, enhance customer experiences, and contribute to operational excellence through data-driven decision-making.

Asset ManagementManagement ConsultingPredictive AnalyticsProductivity ToolsSaaSSoftware

No H1B

Responsibilities

Proactively manage an assigned portfolio, using data insights to identify risks and opportunities

Investigate and resolve billing discrepancies, disputes, and payment inquiries promptly to ensure customer satisfaction

Perform routine account reconciliations to verify accuracy and resolve inconsistencies, with a focus on strengthening data integrity

Analyze aging reports, collection forecasts, and AR metrics to identify trends and root causes of delinquency to suggest solutions using state of the art tools (e.g. Power BI, Qlik)

Present clear, actionable insights that support decision-making and process improvement initiatives

Maintain accurate, detailed records of collection activities, communications, and account adjustments within financial systems

Ensure documentation supports audit requirements and ongoing process optimization

Partner closely with Sales, Customer Service, Billing, and other internal teams to resolve customer issues and streamline processes

Support organizational objectives by fostering strong, collaborative working relationships

Identify, recommend, and implement enhancements including digital solutions to AR and collections processes

Drive efficiency, reduce delinquency, and contribute to the development of innovative solutions that support departmental growth

Qualification

Accounts Receivable experienceData analysisMicrosoft ExcelPower BISalesforce familiaritySage Intacct familiaritySAP familiarityProactive problem-solvingCommunicationOrganizational skills

Required

7-10 years of Accounts Receivable and Collections experience with proven success in a proactive, metrics-driven environment

Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, complex formulas)

Experience developing dynamic dashboards and financial reporting tools using Power BI

Familiarity with Salesforce, Sage Intacct, and SAP

Strong verbal and written communication skills with the ability to negotiate professionally and maintain positive customer relationships

Demonstrated ability to analyze complex data sets, identify discrepancies, determine root causes, and propose data-driven solutions

Ability to manage several priorities, meet deadlines, work efficiently in a fast-paced environment, and be self-driven to identify potential improvements

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States