Appraisal Coordinator jobs in United States
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ACT Appraisal, Inc · 1 month ago

Appraisal Coordinator

positionDundee, IL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

ACT Appraisal, Inc is seeking an Appraisal Coordinator who is a friendly, energetic, and self-motivated individual. The role involves managing the entire pipeline process of appraisal orders, handling communication with various stakeholders, and ensuring client satisfaction through effective issue resolution.

Information TechnologySoftware

Responsibilities

Monitors and handle the entire pipeline process of appraisal orders daily from order entry to delivery
This includes; handling inbound and outbound calls from loan officers, processors, underwriters, appraisers, and property owners
It also includes troubleshooting problematic scenarios
Track and communicate issues and status updates to requestor in a calm and professional manner both verbally and in writing
Contact appraisers and clients for status updates while maintaining a detailed communication record on our web based platform
Communicate to clients and appraisers a general understanding of appraisal related products as dictated by company policy/procedure and applicable law
Take action on each file with a superior level of execution
Handle client concerns to achieve client’s expectations
Interact with other ACT Appraisal departments, as well as recognize when files should be escalated

Qualification

Customer serviceMulti-taskingOrganizational skillsCommunication skillsQuick learnerDetail-orientedSelf-motivatedFast-paced environment

Required

A High School Diploma
Excellent customer service skills
Strong sense of responsibility
Organized and detail-oriented person
Ability to multi-task in a fast-paced environment with a high level of production
Ability to manage a high volume of emails, voicemail, and incoming phone calls
Quick learner with the willingness to acquire new skills
Effectively communicate with people of all levels

Company

ACT Appraisal, Inc

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ACT Appraisal, Inc. is a leading provider of real estate valuations for the mortgage lending marketplace.
dateFounded in 1998
location
Dundee, Dundee City, GBR
people-size51-200 employees
web-link
https://www.actappraisal.com

Funding

Current Stage
Growth Stage

Leadership Team

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Bryan Franks
Founder
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Company data provided by crunchbase