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Alameda Health System · 2 days ago

Vice President, Revenue Cycle

Oakland, CA

Full-time

Onsite

Director/Executive

10+ years exp

Alameda Health System is seeking a Vice President, Revenue Cycle to direct and manage programs that ensure efficiency and best practices in the patient revenue cycle. The role involves compliance oversight, performance evaluation, education program development, and maintaining customer satisfaction in billing processes.

Health CareHospital

Comp. & Benefits

Responsibilities

Ensures that all Admitting, Registration and Patient Accounting activities are in compliance with current County, State and Federal regulations

Defines and meets revenue cycle performance goals and metrics. Evaluates the performance and effectiveness of management and staff related to the revenue cycle metrics across the Medical Center and works to continuously improve performance and outcomes

Designs, conducts, and executes education and training programs for AHS management to meet or enhance revenue opportunities and resolve compliance issues

Develops audit standards and practices to ensure timely and accurate cash posting and application of funds, adjustments, write-offs and account transfers. Approves write-off, adjustments and refunds within limits per AHS policy

Implements processes to ensure revenue integrity in all revenue producing departments. These processes include charge reconciliation to services performed, the use of appropriate charges and compliant billing codes, daily cash receipt reconciliation and the minimization of late or missing charges

Maintains programs and infra-structure to ensure a high level of customer satisfaction that includes patient friendly billing, minimal waiting times, prompt service recovery and a satisfying patient experience

Maintains the AHS charge masters to ensure that all new and existing services are classified into appropriate payer codes, clearly described and rationally priced

Manages the Patient Accounting, Professional Fee Billing, Revenue Integrity and Registration departmental budgets; prepares departmental financial and operating reports, makes recommendations on strategies for reducing operating costs and increasing revenues; develops and maintains internal policies and procedures

Monitors actual payments against third party contract terms and works with payors to reconcile under or over payments. Monitors and manage accounts receivables for each payer to meet A/R targets and maximize cash collections. Prepares and forecasts monthly cash flow statements for all net patient revenue including supplemental payments

Recommends and facilitates the implementation of new and updated information systems specific to the needs of the revenue cycle. Identifies and communicates system problems, enhancements, upgrades to all relevant staff and departments

Qualification

Revenue Cycle ManagementHealthcare System ExperiencePatient AccountingBudget ManagementCompliance KnowledgeTrainingEducationCustomer SatisfactionLeadership

Required

Ten years progressively responsible revenue cycle management experience, including experience directing the overall revenue cycle of a complex healthcare system

Experience managing Admissions and Registration, Centralized Scheduling, Health Information Management, and Patient Financial Services