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ChargerHelp · 3 weeks ago

[CONTRACT] Data Analyst - EV Charging Reliability & Fault Analytics

California, United States

Contract

Onsite

Mid Level

ChargerHelp! Inc. is a California-based tech company focused on providing solutions for the EV ecosystem. They are seeking a skilled Contract Data Analyst to support a project centered on EV charging reliability and system performance, transforming operational data into insights that enhance product health and reporting.

Environmental Services

Responsibilities

Extract and normalize fault data from existing databases, with a focus on: Electric vehicle-specific charging errors, EV charge station-specific charge failures, Hardware and software faults, Associated error codes and failure modes

Clean, validate, and organize datasets from multiple contributors and partners

Standardize diverse data sources into a unified, analysis-ready format

Perform statistical analysis on issue occurrence, including: Frequency analysis, Histograms and distributions, High-occurrence and repeat-failure patterns

Analyze fault location and attribution, distinguishing issues related to: EVSE hardware, EV-side issues, Customer/user behavior, Back-office systems (e.g., payment authorization, network communication)

Deliver technical insights related to EVSE design robustness and reliability trends relevant to OEMs

Identify key trends impacting EV charger uptime and driver experience

Produce data reports and summaries highlighting common field faults and systemic issues

Create clear, compelling visualizations (charts, tables, dashboards) for inclusion in: Product health dashboards, Industry and research-style reports

Collaborate with a writing team by: Providing analytical context, Ensuring methodology aligns with the report outline, Strengthening the narrative with data-backed insights

Qualification

Data AnalysisStatistical AnalysisData CleaningData VisualizationEV Charging KnowledgeTechnical ReportingSelf-starterIndependent Work

Required

Proven and demonstrable experience as a Data Analyst, preferably in technical, operational, electric utility or power distribution infrastructure-focused domains

Strong skills in data cleaning, normalization, and statistical analysis

Experience creating clear, publication-ready visualizations

Ability to synthesize complex datasets into actionable insights for both technical and non-technical audiences

Self-started capable of rapidly understanding the product domain

Comfortable working independently under tight timelines and delivering results quickly