Resource Analyst 2-Ops jobs in United States
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NetSuite · 1 month ago

Resource Analyst 2-Ops

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

NetSuite is seeking a Resource Analyst 2-Ops to enhance revenue opportunities and customer satisfaction. The role involves managing resource specifications, facilitating resource meetings, and addressing staffing needs effectively.

Cloud ComputingComputerCRMiOSSaaSSoftware
badNo H1BnoteSecurity Clearance Requirednote

Responsibilities

Partners with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisfaction
Responsible for the collection, management, and communication of detailed resource specifications for assigned practice
Proactively identifies available resources, using a variety of methods, or open specifications
Facilitates resource meetings with Consulting Managers regarding weekly billable utilization and open request
Escalate urgent requests on priority staffing calls
Partner with management to understand assigned consultants’ skill levels and experience
Actively monitor the selection/acceptance process for assigned resources
Offer creative solutions when no resources with necessary skill sets are available
Recommend creative ways to utilize consultants who lack high demand skill sets
Identify resourcing issues and make recommendations for resolution
Update required systems with resource selection decision and supporting reason
Responsible for tracking billable utilization and supply/demand modeling for practice
Maintain data integrity
Contribute to overall practice reports

Qualification

Resource managementData integrityCustomer satisfactionUtilization trackingEnglish languageCreative problem solving

Required

3 to 5+ years of experience in Business practice and Operations
Ability to read, write, and speak English
Experience in maximizing revenue opportunities and achieving high utilization
Skills in resource management and communication of detailed resource specifications
Proactive identification of available resources using various methods
Experience facilitating resource meetings regarding billable utilization and open requests
Ability to escalate urgent requests on priority staffing calls
Understanding of consultants' skill levels and experience
Monitoring the selection/acceptance process for assigned resources
Offering creative solutions for resource allocation
Identifying resourcing issues and making recommendations for resolution
Updating systems with resource selection decisions and supporting reasons
Tracking billable utilization and supply/demand modeling
Maintaining data integrity
Contributing to overall practice reports

Company

NetSuite

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NetSuite is cloud computing company dedicated to delivering business applications over the internet.
dateFounded in 1998
location
Redwood Shores, California, USA
people-size10001+ employees
web-link
https://www.netsuite.com/portal/home.shtml

Funding

Current Stage
Public Company
Total Funding
$157.79M
Key Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M

Leadership Team

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Brian Chess
SVP Technology and AI
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Eli Johnson
Vice President, Global Sales Productivity
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