Fermilab · 1 day ago
Computing/IT Associate II
Fermilab is America’s premier laboratory for particle physics and accelerator research. The Computing/IT Associate II is responsible for providing general IT and computing support services with a focus on systems, networking, and infrastructure in support of the DUNE experiment.
BiotechnologyClean EnergyCleanTechEnergy
Responsibilities
Respond to user requests across multiple applications, systems, networks, and telecommunications services
Provide primary general IT support with emphasis on network and systems infrastructure
Support and maintain laboratory services including authentication services, email and messaging systems, audio/video conferencing, application services, computer security, and central web hosting
Schedule installations and upgrades and maintain systems in accordance with established IT policies and procedures
Monitor systems and notify appropriate personnel of issues impacting performance, availability, or security
Assist in the development and maintenance of documentation for management services and user guidance
Conduct routine hardware and software audits of workstations and servers to ensure compliance with established policies and procedures
Communicate and coordinate with technical personnel, users, and project staff, including individuals from non-computing disciplines and mid-level management
Provide consultation and technical guidance to users and supporting services as needed
Move between multiple on-site locations, including underground facilities, to perform assigned duties
Work under minimal supervision while collaborating effectively with multiple teams
Abide by, and be responsible for, performing all duties in accordance with applicable environmental, health, and safety regulations and practices
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
Strong customer service mindset with a passion for technology and helping users
Ability to work independently and as part of a collaborative team
Ability to work in varied environments, including underground locations with limited natural light
Ability to wear and operate required personal protective equipment (PPE), including hard hats, safety glasses, gloves, and steel-toed boots
Preferred
Experience working with networking equipment and solid knowledge of IP networking
Experience installing network cabling (fiber and copper)
Experience installing, supporting, and troubleshooting desktop operating systems
Excellent written and verbal communication skills and the ability to take responsibility for small- to medium-scale projects
Cisco technical certifications (desirable)
Experience with scripting languages (desirable)
Benefits
Relocation assistance is provided.
Company
Fermilab
Fermilab is an American particle physics and accelerator laboratory dedicated to exploring high-energy physics.
H1B Sponsorship
Fermilab has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (165)
Funding
Current Stage
Late StageTotal Funding
$260MKey Investors
US Department of Energy
2022-11-04Grant· $260M
Leadership Team
Recent News
2025-12-16
MarketScreener
2025-07-30
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