AI Enablement Manager jobs in United States
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Docusign · 1 week ago

AI Enablement Manager

Docusign is a leading company in e-signature and contract lifecycle management, dedicated to simplifying business processes. The AI Enablement Manager will be responsible for shaping the strategic vision for enterprise AI learning and driving initiatives that promote AI fluency and adoption across the organization.

Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
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Responsibilities

Shape the strategic vision for enterprise AI learning, aligning it with Docusign’s principles, priorities, and business objectives
Translate AI strategy into clear, compelling learning journeys and experiences that drive real-world application
Design, build, and curate high-impact, role-based AI enablement tracks and content catalogs aligned to business workflows, learner personas, and desired AI capabilities
Set the vision, design standards, and execution approach for AI enablement—blending creativity, storytelling, and data-driven insights
Drive AI usage and adoption through structured programs, targeted enablement interventions, and hands-on support
Design and embed practical, role-based learning into day-to-day workflows grounded in Human-in-the-Loop (HITL) frameworks and proven change management principles
Partner closely with HR Business Partners and functional leaders to promote AI fluency and sustained adoption across the organization
Build strong cross-functional relationships with a growing network of AI Champions and AI Multipliers to scale enablement and accelerate AI adoption at both company and functional levels
Identify and engage strategic partners, curate high-impact content, and translate future-skills strategy into tangible learning outcomes
Collaborate with cross-functional teams to define, develop, and deploy impact measurement frameworks that assess AI and GenAI contributions to productivity and clearly articulate 'what success looks like'
Serve as a trusted thought partner and advisor to senior leaders driving enterprise AI transformation
Leverage data, analytics, and continuous feedback to assess learning effectiveness, track adoption, learner outcomes, and capability growth across functions
Communicate impact and insights clearly, using results to continuously iterate, improve, and scale AI enablement programs

Qualification

AI EnablementTechnical EnablementChange ManagementHuman-in-the-LoopArtificial IntelligenceMachine LearningData AnalysisCollaborationCommunicationCreativity

Required

Bachelor's degree in Technology, Business, Education, or a related field
8+ years of experience in Technical Enablement, Talent Strategy, Skill-Based Workforce Transformation, Digital Skills Enablement, or similar roles
Experience with Human-in-the-Loop (HITL) principles and their application in enterprise environments
Experience leading complex, cross-functional change and transformation initiatives
Proven ability to translate technical concepts into measurable business outcomes and communicate effectively with executive, technical, and non-technical stakeholders

Preferred

Foundational understanding of agentic systems, Artificial Intelligence / Machine Learning (AI/ML), and the Software Development Life Cycle (SDLC)
Prosci Change Management certification or equivalent
Experience collaborating with academic institutions, research labs, or external innovation partners

Benefits

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Company

Docusign

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DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.

Funding

Current Stage
Public Company
Total Funding
$1.29B
Key Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market

Leadership Team

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Allan Thygesen
Chief Executive Officer
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Sagnik Nandy
Chief Technology Officer
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Company data provided by crunchbase