Windsor Hospitality · 1 month ago
Atrio Host/Server
Windsor Hospitality is dedicated to building hospitality careers and is seeking a Host/Server for their team. The role involves greeting guests, managing transactions, and supporting the overall guest service experience at the Marriott in Walnut Creek, CA.
HospitalityHotelReal Estate
Responsibilities
Meet and greet guests as they arrive
Recomputes or computes bill, itemized lists, and tickets showing amount due, using adding machine or cash register
Makes change, cashes checks, and issues receipts to customers
Records amounts received and prepares reports of transactions
Reads and records totals shown on cash register tape and verify against cash on hand
Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management
May be required to know value and features of items for which money is received
May give cash refunds or issue credit memorandums to customers for returned merchandise
May sell candy, cigarettes, gum and gift certificates
Required to be always in uniform when working on the property including wearing name identification badge
Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company
All other duties as assigned by a manager or supervisor
Qualification
Required
High school completion or an equivalent level of education and experience
Must thrive in a multi-tasking, fast paced working environment
Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette