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Arc'teryx Equipment · 2 days ago

Director, Process Operations- Product & Supply Chain

Portland, OR

Full-time

Hybrid

Director/Executive

$154K/yr - $192K/yr

10+ years exp

Arc'teryx Equipment is a company focused on operational excellence within the supply chain domain. The Director of Process Operations will lead initiatives across product development, materials, and planning to ensure timely seasonal delivery and foster a culture of collaboration and continuous improvement.

Consumer GoodsManufacturingOutdoorsRetailSporting Goods

Responsibilities

Lead and mentor a high‑performing Process Operations team to enable seamless execution across the I2C calendar

Create work‑back plans for seasonal Raw Materials and Product Development milestones, defining clear outputs, roles, and decision rights

Standardize calendars and tools, ensuring one enterprise view of key dates, dependencies, and handoffs from concept to commercialization

Establish KPI‑led performance management (e.g., calendar adherence, material readiness, BOM integrity) with forward‑looking visibility and proactive risk reviews

Modernize reporting and dashboards to surface early signals and enable faster decisions across Product Creation, Materials, Planning, and Delivery

Drive cross‑functional operating rhythms (cadence, agendas, artifacts) that align upstream deliverables with downstream needs

Extend rigor and cohesion to Regional Operations, Brand, and Marketing, integrating upstream plans with GTM timelines, content readiness, and regional activation

Codify ways of working across global and regional teams, establishing governance for decision rights, escalations, and accountability

Coordinate seasonal readiness checkpoints (material, production, logistics, content, merchandising) to ensure on‑time seasonal delivery and speed to market

Optimize reporting to provide a single source of truth across supply chain and GTM, enabling scenario planning and cut‑off decisions

Champion continuous improvement by simplifying processes, removing friction, and scaling best practices across teams and seasons

Serve as an essential thought partner to executive leadership; influence strategic initiatives with clear operating mechanisms

Solicit feedback from cross‑functional leaders; synthesize and drive adoption of improvements to calendars, roles, and team structures

Build capability through training and change management; collaborate with People & Culture on recruitment and development plans

Uphold the Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing throughout the Arc’teryx supply chain

Qualification

Supply Chain ManagementProcess ImprovementLeadershipKPI ManagementChange ManagementStrategic PlanningData GovernanceCross-Functional CollaborationTeam BuildingEmotional IntelligenceCommunication SkillsProblem Solving

Required

10+ years' Supply Chain experience within an upstream and downstream apparel environment

3+ years' experience in director-level, leadership role

Ability to set a clear vision, align teams to shared objectives, and foster commitment to outcomes

Thrive in a fast‑growth, entrepreneurial environment and help the team evolve through relationships and partnerships

Inspire breakthrough thinking and continuous improvement, creating mechanisms that scale beyond any single season

Ability to present strategic ideas and solicit buy-in from all levels of an organization

Communicate the vision, align your team around common objectives, and foster commitment to these objectives

Perceptive, emotionally intelligent, and able to partner cross-functionally, with a strong track record of teambuilding

Strong influential leadership, with the ability to drive alignment across diverse cross-functional stakeholders at all levels of the business

Proven track record in developing and leading the execution of a multi-year business strategy

Drive organizational excellence through continuous communication and proactive, solutions-based approaches

Strong business acumen with the ability to lead in a complex matrix business environment

Ability to think both strategically and tactically, with a persistent attention to detail

Proactive in identifying the root cause of issues and developing solutions

Benefits

Competitive bonus program

Benefits that we offer

Company

Arc'teryx Equipment

Glassdoor3.9

Arc’teryx is a Canadian company born in the Coast Mountains, where our passion for the outdoors drives us to push the boundaries of performance and durability.

Founded in 1989

Vancouver, British Columbia, CAN

1001-5000 employees