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Juniper Square · 10 hours ago

Director, Fund Administration (Fund Solutions)

United States

Full-time

Remote

Senior Level, Lead/Staff

$180K/yr - $230K/yr

10+ years exp

Juniper Square is dedicated to unlocking the potential of private markets through technology. They are seeking a Director of Fund Administration to lead sales, client solutions, and service delivery while overseeing fund administration services and collaborating with various teams to ensure client needs are met.

Asset ManagementFinancial ServicesFinTechSoftware

Responsibilities

Partner with Account Executives to target, scope, and price fund administration opportunities for new and existing clients

Liaise between Sales, Accounting, and Operations to analyze prospect requirements, develop profitable pricing models, and prepare comprehensive service proposals

Lead and manage technical and operational discussions during the sales process, providing expertise on accounting structures, fund operations, and reporting

Determine client requirements and needs to ensure alignment with Juniper Square’s capabilities, particularly for complex or specialized needs

Build trust with prospective clients by demonstrating deep industry knowledge and Juniper Square’s unique value proposition

Responsible for overall fund administration service delivery, including assessing customer health and ensuring that deliverables are presented accurately and on time

Serve as the senior internal escalation point for challenging customer situations and complex accounting questions from the team

Maintain strong controls around deliverables, identify how controls should evolve as the team scales, and oversee the year-end audit process

Identify and execute on initiatives to improve team efficiency and productivity, including collaborating with our Product Team on technology and automation improvements

Identify product and service evolution opportunities based on feedback from both prospects and existing clients

Forge partnerships with third-party providers to complement and enhance Juniper Square’s solutions

Partner closely with global delivery teams across the U.S., India, and Luxembourg to ensure consistency and quality across all fund structures

Responsible for staffing and capacity management, including working with the leadership team to forecast hiring needs

Hire, onboard, and train a team of varying experience level individual contributors as well as managers on general fund accounting and internal procedures

Conduct formal performance reviews and provide coaching and feedback to direct reports throughout the year

Responsible for ensuring team satisfaction, designing and executing on initiatives to improve team engagement

Partner with the enablement team to enhance the training process and learning content

Qualification

Fund accountingClient servicesComplex accounting practicesTeam managementSalesforce proficiencyInvestran proficiencyRelationship managementOperational mindsetAnalytical skillsCoaching skillsExceptional communication

Required

10+ years of experience in fund accounting, client services, or audit within the private equity, venture capital, real estate, and/or hedge fund industry. Experience working at a fund administrator is required

5+ years of experience hiring, managing, and developing a team of fund accountants, inclusive of managing entry-level talent

Comprehensive knowledge of complex accounting practices, private markets investment frameworks, and private fund reporting standards

Proven ability to engage confidently with C-suite executives and senior leaders, showcasing expertise in industry and technical matters

Exceptional communication and presentation abilities

Strong client and relationship management skills to drive outcomes, manage prospect expectations, and meet customer needs

Operational mindset with a strong focus on building repeatable, scalable processes

Strong interpersonal skills complemented by a keen commercial insight

Passion to develop and train entry-level talent and provide coaching to ensure they are successful

Comfort with ambiguity; self-starter and entrepreneurial; inclusive attitude

Thrives in a fast-paced, high-pressure environment, leveraging strong analytical skills to solve complex challenges and effectively navigate organizational change