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Monogram Foods · 1 day ago

Manager, Infrastructure

Memphis, TN

Full-time

Onsite

Senior Level

7+ years exp

Monogram Foods is a leading food manufacturer specializing in co-manufacturing, private label, and food service solutions. They are seeking a highly skilled Infrastructure Manager to lead and oversee their networking, server, and systems infrastructure, ensuring reliability, scalability, and security across IT and OT environments.

Food and BeverageFood ProcessingManufacturing

Responsibilities

Lead the design, implementation, and maintenance of enterprise networking infrastructure (LAN/WAN, wireless, firewalls, VPNs) across IT and OT environments

Oversee server and systems administration including virtualization, storage, backups, patching, and monitoring

Manage infrastructure projects from initiation through delivery, ensuring timelines, budgets, and quality standards are met

Defining and measuring infrastructure installation quality standards

Establishing asset lifecycle management processes to ensure business continuity

Collaborate with OT and Operations teams to deliver infrastructure solutions that align with business needs and adhere to industry standards

Develop and track key performance indicators (KPIs) to measure infrastructure performance, health, and capacity

Establish and maintain schedules for patching, hardware/software replacement, and resolution of critical issues

Ensure proper alerting and incident response mechanisms are in place and functioning effectively

Develop and maintain infrastructure documentation, standards, and policies

Manage vendor relationships, contracts, and service level agreements (SLAs)

Mentor and lead a team of infrastructure engineers and administrators

Participate in budgeting, capacity planning, and strategic roadmap development

Qualification

Networking protocolsServer administrationInfrastructure managementProject managementCloud infrastructureCybersecurity knowledgeRelevant certificationsCommunication skillsProblem-solving skillsLeadership skills