TeamLogic IT · 5 months ago
Sales Support Specialist
TeamLogic IT is a nationwide network of IT support services. The Sales Support Specialist will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team to close, while also supporting various administrative and customer service functions.
Information ServicesInformation Technology
Responsibilities
Help troubleshoot problems with customer orders, customer accounts and other related issues
Provide the sales team with data reports and sales guides
Work with account managers to create and implement targeted sales strategies
Keep up with new product sales launches and make sure the sales team is up to date
Provide customer service by staying on top of pending orders and customer requests
Review and maintain computer files along with data entry
Assist in the coordination of administrative functions, including budget, personnel, meetings, and clerical duties
Research and collect information
Maintain complete stock of all inventory
Qualification
Required
Must have previous sales B2B experience (5-8 years) - small business sector is a plus
Excellent organizational, analytical, and problem-solving skills
Outstanding written and verbal communication skills
Must be comfortable working in a fast-paced, entrepreneurial work environment
Must possess excellent interpersonal skills and always maintains a high degree of professionalism and business acumen
Proficient in computer software systems including MS Office and MS Excel
Working knowledge of customer relationship management software and data analysis
Highly motivated individual who works well with a team but also proven ability to work independently
Integrity, loyalty, trust, commitment to excellence, and dedication to customer service/support
Superior time management skills and can multitask while prioritizing
Knowledge of sales practices and the most efficient customer service techniques
Ability to interpret sales metrics and perform data entry
Preferred
Bachelor's degree in Business, Marketing, or Technology is preferred
Benefits
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
People First Culture
Company
TeamLogic IT
TeamLogic IT provides IT service, support, project consultation and account management for businesses.
Funding
Current Stage
Late StageRecent News
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